Ordered 4 of these stools.  Two were in perfect condition and two had some minor issues.  Contacted Wayfair and they resolved the issue very quickly and to my satisfaction.  Great to see that there is still a company out there that believe in customer service.  Stools look great too.  These are awesome because they go up to a bar stool level and then can be lowered low enouygh to use as a regulkat chair.