Initially was pleased with this rug. The colors were accurate and the rug was nice and thick. However, after only 7 months I would expect the rug to still be in good condition. The rug fibers in multiple spots are starting to pull up from the backing, leaving unsightly holes. I do nothing but vacuum this rug weekly. I have another birch lane rug that has remained in good condition for a year with the same care routine. I'm less than happy and will likely never purchase a birch lane rug again. The risk is too high.

4/21/16. I'm updating my above review. Although I'm still unhappy with the rug quality (it seems I received a defective product), I'm thrilled with Birch Lane and their customer service. They provided me with a full refund for the rug. A company like this that stands behind their products deserves return service. I wouldn't hesitate to purchase from them again.