I know this may not be helpful in regards to the quality of the rug, but I did have quite an issue with delivery communications & the rug being delivered to the wrong address. I received an email from Wayfair saying the rug would be delayed another month, then two days later saying it was shipped. Then FedEx delivered it to the wrong address, and I had to drag the rug (7’10x10’ weighing over 31lbs) by myself outside after it had been raining all day to get it to where I live. So, not an ideal shipping experience. I will update this review/rating once the rug is down to speak to the quality of it.