I have always been a bit skeptical about buying something I can't see or touch first hand.  Your user friendly site made my shopping experience painless.  I was able to track my purchase from time of purchase to arrival at my door.  I really did appreciate the text updates!  We are very happy with our purchase.  The quality is just what I had hoped and expected.  The colors were spot on!  I will certainly continue to browse Birch Lane site as I continue to decorate my new home