Arrived with 3 missing parts. Spent about an hour getting halfway through the build to find that I couldn't continue because parts were missing. Not only were parts 3 parts missing, but there was 1 duplicate part. Called to get the missing parts sent out and found out via email confirmation that it was going to take 1-2 weeks for replacements to ship. All the customer service could do was apologize and blame the supplier. And now I have to jump through hoops to get this thing built. This is not to mention that construction is worse than an IKEA product. There must be 200 different screws and dowels for this small shelf unit. And everything comes dirty with broken bits of styrofoam littered across all the parts. More of a pain than its worth, that's for sure. Not sure how Wayfair decides on it's standards, but this product and supplier certainly miss the mark.