Received my chairs within 2 days.  They were beautiful, packaged well and arrived in excellent condition. I ordered 2 chairs with the linen seat. I received one linen seat and one dark grey. I submitted my message online, asking for a linen seat. I called to make sure my message was received and was told that the manufacturer had been notified of the error. It was estimated to be 2 weeks before the replacement seat would arrive. Frustrating, but I am still happy with the chairs and the quality.