FedEx lost the bed & it’s been almost a week. FedEx has been no help! The representatives basically say the same thing “it’s on the truck arriving tomorrow “ it never seems to arrive. I’m trying to reach Wayfair customer service, after staying on hold for hours and even having my colleagues call with Their phones on speaker, but  no one is  answering the calls. 
Phones hang up after 2:30 hours of wait time every single time. This is so frustrating. I’m gonna go to a local store to buy another bed, I have clients that are expecting design execution & I cannot give them lost in transit excuses. This is not Wayfair fault, but I wish they’d implement better contact options for customer service.