I just received this runner in the mail yesterday and I was very impressed how well it came packaged.  It was rolled up tightly and wrapped with heavy duty clear plastic wrap. So no damages at all.  The runner rug is also very soft on my feet and I love the length I chose (2x3 by 8).  It fits perfectly in my kitchen floor by the sink area. I also love the design, very contemporary and it goes well with the rest of the decor of my home.