Just love my chairs!  The ordering was very easy and the delivery went very well.  The only problem I have with this order is that one of the four chairs that were shipped was damaged.  The damage to the chair was obvious and had happened prior to shipping.  Whoever put the swivel bases on the chairs had to have known the wood base was broken and the screws to hold it to the chair would not tighten down because of the damaged base.  They apparently just shoved the screws in the stripped holes and went ahead and sent it.  Not happy with that.  But since my husband and I are handy we took the time to fix it and all is well. Other than this minor problem we are pleased with this company and their product.  Maybe a little more attention to  the quality control or quality assurance at the warehouse would certainly make this a 5 star purchase.