I ordered an 8’ runner. What was received was a 5’ runner with an 8’ label. Customer service text offered to send a replacement but I have to pay for the return of the 5’ rug! Or if I decide to keep the wrong size they offered a “discount” to refund me the difference of cost between the two sizes. How is it a discount if they overcharged me for the size that was sent Poor customer service then quit responding to our thread with no resolution and evidently closed the ticket.