I was very happy with the rugs I received.  The color and material was just what I wanted.  Delivery time was good.  I did need to call and check on the delivery time on one rug but IT WAS HANDLED VERY NICELY BY THE LADY ON THE PHONE. SHE WAS VERY VERY NICE AND TOOK CARE OF THE SITUATION IMMEDIATELY.  Received the rug in two days.  VERY PLEASED WITH MY ITEMS AND THE SERVICES I RECEIVED.  THANK YOU, CAROLYN KLOSTERMEIER