Terrific rug - the mix of neutrals, pale blue and soft fibers work well with the decor I was designing for.  There was some difficulty in getting this rug shipped in the time window initially projected but the problems seemed to be on the shipper's end and not on Wayfair's end.  Tara Ferguson in the business office was a terrific help - she stayed after hours to do what she could to solve the problem and monitored emails over the Easter weekend to track progress.  Missing deadlines can be an issue but it's hard to fault Wayfair when you have dedicated administrative staff like Tara doing everything they can to make sure this doesn't happen.  Thanks Tara for your help.  Love the rug!