The chair arrived on the day promised. Both the chair and the ottoman were encased in very nice cloth-like drawstring bags. There are zippered pouches under both the ottoman and chair in which the covers can be stored. The details on the chair and the ottoman give the appearance of a more high end set than the price would seem to indicate. All you need to do is screw in the 4 legs on the chair and the four legs on the ottoman which took no more than 5 minutes and required no tools. The chair is very hard but we are older and the firmness makes it easy to get out of. The chair is not made for a very large person.