i have had this coffee maker for less than 6 months and it worked perfectly for 3 months but after those 3 months it started going haywire. the first i bought it i had to take it back cause it would not brew and lots of the accessories were missing. but my 2nd 1 worked and was the best i ever had but after 3 months i would fill it up to 12 cups but only got 8 or 9 cups outta the whole thing. where is my water going? i didnt care for it at the time but after i kept it up and i noticed that all my water was leaving and got less than what i expected. if i had company and would make 12 cups and it would come out 8 or 9 cups i would have to make more and have people get upset cause they had to wait 10 to 11 mins. over all its a good coffee maker but i wont be using it any time in the future.