Overall things worked well. The ordering was easy , however I had questioned the sales person on the phone with me as to the color and fabric plus the shape of the umbrella. He said it is dark blue but not navy. The fabric he described was about right but the shape he said was a regular umbrella shape/style. No it is elongated or rectangle with two sides shorter than the other two. I had noticed in the reviews a buyer complained about the shape and sent it back. I am still quite happy with this umbrella and will keep it. My grown kids quite like it too.