The chair was missing two threaded inserts.  This meant I had to make a trip to the hardware store, buy two inserts of approximate size, drill the holes to a slightly larger diameter, without splitting the wood and then assemble.  The process added 1.5 hours to assembly. I’m sure I could have contacted the company for the missing inserts and waited several days.  When small parts are missing it makes me skeptical of the overall quality of product.  The chair is comfortable and the width is perfect for holding a newborn.