The trampoline is great, the customer service was not. I’ve never had an issue with Wayfair until now. An in stock product that took a month to deliver (during covid so fine) was over a month more delayed, 2 emails and a phone call later, they promised it would be there on a Thursday, finally shows up the following Monday.

Had customer service just told the truth in the first place (it was lost in shipping, reordered and on back order) it would have been no big dedeal.