Such a pleasure to make coffee with fresh ground beans! We were tired of all the babysitting with our previous methods (aeropress, pour over and French press.) We didn’t want to use K-cups because of all the waste and the added expense. So, this is our solution. Fresh ground beans, one touch operation, good results. Took off one star because we have to unscrew the lid to get the last bit out of the carafe, but honestly, when we do that it prompts us to rinse out the carafe and have it ready for the next day’s brew, so that is good. The first one we bought went back immediately because the clock didn’t keep time straight out of the box so we couldn’t use the program setting, we exchanged at the store and this one has been wonderful! Going back to a traditional coffee pot has added a huge convenience to our lives.