We needed an air conditioner that would cool certain rooms in the house that weren't getting cooled enough. We have had air conditioners before, but this was a total upgrade. I was impressed with the unique design. My husband and I had no problem setting up the unit. When turned on, we were shocked by how quiet it was. We loved that it was wifi enabled and had voice control. We no longer struggle with having a warm room. GE has been a brand that we have had great experiences with, and now we can add this to the list.