I was pleasantly surprised by the quality and attractiveness of this couch. Such a great buy. My only complaint (although, it's hardly a complaint) is that the color is actually more of a blue-grey. The fabric has a sheen to it that makes it look almost velvety. These are things that I like about it. The delivery arrived much sooner than expected, however, I live in the city and the delivery truck was unable to get to my house. They ended up having to drop the couch off and I signed for it on the corner and then I had to get help carrying it down the street to my doorstep. So, all in all, I was happy with the product. The delivery and customer service left something to be desired.