I had my old Keurig (K45 elite) for 11 years. One Sunday morning about a month ago, much to my dismay, it died. I am happy with the new one and all the neat things it can do. I drink my coffee black so I appreciate the temperature feature so it isn't lava hot when the coffee is brewed. I have played around with the frother and it makes wonder hot froth, whether I have used whole milk, cream or almond milk. The cold froth feature just doesn't seem to get as thick. I just hope this one will last as long as my last one. I gave it 4 stars overall and for quality instead of 5 only because it is new and I'm not sure what kind of longevity it will have. 11 yrs from now if I am registering a new Keurig because this one lasted that long, I will certainly update to a 5!