This product as pictured is lovely.  It is also lovely in person, but is quite small. When this chaise arrived only the bottom was shipped, so after a few e-mails, and several week delay, another chaise was shipped, this time all parts were received.  Wayfair's customer service was excellent.  As to value, well lets just say I'll stick to purchasing furniture from a local store.  As to recommending it to a friend, well sadly I'd say no because of its size and was difficult to put together (side and back).