I found this GE toaster easy to use right after unboxing.  The control board is easy to use. I like that it has a lot of cooking options. It bakes, roasts, broils, warms, and toasts.  Plus it has a convection fan and I can adjust the toasting level when toasting bread and bagels.  The unit includes a wire rack and metal pan.  The metal pan is easy to clean.  The veggie burger I cooked in the oven came out perfectly cooked with a toasted outer crust and a soft inner core just the way I like it.  The timer does not work until the oven is preheated on the baking setting, but once the oven is preheated, its super easy to set the time. The easy instructions explain everything well.  I like the removable crumb tray because it's easy to pull out to clean in the sink. Over all, the oven great for making small meals.