I bought this faucet about 18 months ago. I really like the style and finish of it. It looks great.
However within about 8 months the cold water faucet was getting difficult to turn. I emailed Pfister to ask how to solve the problem and they immediately sent me a set of replacement handles under warranty. I was really impressed with their service.  They have also helped replace parts of much older Pfister faucets in my home. I hope the new handles last much longer, but at least I know the company stands behind the faucet. So far the replacement handles are turning easily.