Hello I got this product, however it has a defect that when plugged in and even is remote is in "off" position the chair keeps vibrating. It should only start doing that or go to various massage modes when remote is on and you choose the option, however as soon as you plug it in, it vibrates continuously and hence I now have to remove the plug every time when not in use or have to also unplug it when I just want to sit in it normally.