love my new hot tub! Even with the issues, it's the best purchase I've made in a while. Feels awesome! Two issues, one is that the surface has burrs on it that stick up and are uncomfortable to sit on.  They are not consistent on the surface and I've just drained it to try to get them off.  Other issue is the access panel on the side.  There are no dedicated receivers for the screws that attach it, so every time I open it, I create another hole in my cabinet with the screw. The company really needs to address this!  It's a pain and should be a lot easier.

Pros: easy set up
Cons: discussed above, manual could be improved, not much info