We purchased this after searching high and low for affordable rocker/recliner options for our nursery.  I already had a really comfy chair in my toddler's room, but never considered one that reclined until a friend recommended.  Although this is Chevron pattern, it is very neutral and can go with most any room.  When we got it, it had a slight marking on the front facing portion of the chair back.  After sending photos to Wayfair customer service, they jumped on it and had a replacement sent really quick.  We were thrilled.  It was our first time to purchase from Wayfair, but it definitely won't be our last.