NO STARS - Massage chair delivered today by Fed Ex and is BROKEN? I heard some jangling / Crackling sounds. I noticed that the seat felt rough. Upon inspection of the main unit and unzipping the back, the rollers are cracked on the portion for back massage. If you put the unit together the rollers will cut through the leather and injure the person?! REPLACEMENT NEEDED URGENTLY!!
FedEx did not use a hand truck dolly for transporting the box to the front door? Driver used “Flip Method” for box weighing 116lbs?! Video recorded. Absolutely Angry … Dissatisfied! Wayfair - You must discuss with the carriers proper delivery methods - You must make this right?