This is the second refrigerator I've bought in 2 weeks.  Brand X delivered the first brand Z refrigerator with a big dent and couldn't replace it for a month.  We went to Brand Y and bought the LG, which was delivered without a dent or scratch but no working water or ice dispensers.  That was 2 weeks ago and still have not resolved the issue.  No local LG repair in the frontier Territory of Wyoming so we are having to do it the hard way.  I just hope we guessed right on which parts are the likely cause.  Lg's people have been nice to work with, but the software is sub-par.  I shouldn't have to re-enter all my information including the model and serial every time I get an email or text and have to follow a link to LG's website.  The consideration and genuine effort to resolve this problem by LG's people is the only reason I will continue to shop LG products.  I hope this refrigerator turns out to be as good as their people.