I originally bought this as my four cats shed a lot and now that I lived in an apartment that required a certain amount of carpeting my prior vacuum just didn't do well on the cat hair in the carpet. I was originally annoyed with how heavy this was and how difficult to empty the canister although that got a little better over time. However, and a company that promotes to pet owners should have thought of this, I inadvertently sucked up a cat toy with the hose and it is jammed into the curved part and I can't get it out (I have tried numerous times to shove long sticks, etc. down there) to the point where the suction is now compromised. So I either have to get a new ($53) hose or take this one to a hardware store which I can't because of COVID! Very annoying. I've only had this for a few months and feel like it's been a major hassle rather than a positive addition. I did try to contact Bissell to see if warranty would cover a new hose but I have not had a response.