First time ordering from Wayfair and my wine refrigerator was delivered in only a few days after I placed the order.  Problem was, the top part of the frig did not work.  I called Wayfair and a friendly man on the phone said "we will ship out a new one to you today" and he told me I don't have to ship the original one back.  An unexpected perk that gave me a sense of relief because shipping the broken one would have been a major inconvenience.  The second one was problem free and now I have two for the price of one (using the broken part for storing bottled water).  The unit makes a low pitched noise, similar to a water cooler.  For the price (of one, working wine cooler), I would have to recommend this product and definitely recommend this company.