I have had this chair for 4 months. It’s awful. If you want a chair that produces no heat and sounds like you are on a rocket ship with the “massage feature” you have found your match. The heat does absolutely nothing. The massage chair would require ear plugs to actually use. The padding in the arm rests is already flat and the chair leans to the right. I bought this to relax during cancer treatments. I would be surprised if it lasts another month. It gets sat in maybe two hours a day.