I bought this as an open box item. The box was damaged and the umbrella had a few dirt marks on it from where the box was broken open, exposing the fabric. The umbrella also has some numbers written in paint on the very top. This was a deal breaker so I'm giving this 4 stars because the issue was settled in less than 5 minutes with a call to customer service. I got my refund 3 days later. Thank you!