We love this bed - we bought two!!  One for each of our sons.  It’s so sturdy and safe, and withstand their daily wrestling.  We got the wrong decorative buttons on the bottom piece (they just stick in the holes on the bottom bunk to cover them up), and customer service was fast and easy to deal with!  We did the drawers on the first bed (underneath) and didn’t love them (they aren’t on a track, just have wheels to roll on the carpet) but they aren’t terrible.  We did trundle on the second but haven’t set it up yet.