We bought this spa after a year of looking and analyzing what kind of spa would work for us.  We have had this spa for three weeks now and use it 2-3 times per day.  I suffer with fibromyalgia and miagranes, my husband has arthritis in the lower back.  This spa is half the cost of the acrylic showroom spa and works just as well.  We get great relief when we use it.  The variety of jets is wonderful.  The quality is more than we expected for the price.  It is truly plug n play. The manual it comes with could be better.  We suggest the pdf  manual Wayfair provides online...very informative.  I saved it to my desktop for later reference.