I just got them put together last night, and then relaxed in them and enjoyed the massage and heat to sooth my sore muscles.  They are very comfortable and soft but supportive. Very fast delivery. Ordered on Sunday and delivered on Thursday. The boxes were delivered all tore up and damaged, but when I got everything out and inspected, the pieces didn't appear to have any damage.  They were very easy to put together and took no time to get them done.  So far very happy with my purchase.