We ordered the Alhamdi Daybed by Kodiak. Its packaging was excellent, and all components were securely protected. Contact info for Kodiak was provided in case one had any problems with the product. Now fully assembled, the day bed looks great, can serve as a couch, and has the capacity of being converted into either a king bed or two twin beds. Of course, "some" assembly was required. However, we found the materials to be assembled were well identified & fit together well. In only one instance did I need to use a narrower screw than was provided due to two holes not being adequately aligned. 2 suggestions: (1) The instructions for both the trundle that rolls under the couch & for the couch part itself would benefit from a bit more verbal detail, particularly for those without a lot of experience in assembling furniture. Its diagrams were good but should reverse steps #2 & #3 for the trundle & suggest keeping several couch bolts loose until its major components were connected.