I love the look of this chair. I will say that the delivery process was very quick and easy. My problem is with the fit of the chair and the way the "reclining" feature works. I read all the reviews and compared those to other chairs. I settled on this one and unfortunately neither my husband nor I am comfortable in it. He is 6' tall and I am 5'4" and neither of us like how it reclines. Your legs only go partially up in the reclining position. My husband looks ridiculous in it. If you just want to sit in it as a chair the chair works, but don't plan on reclining. My biggest problem is that part of the trim was not sewn. You can see the cord which should be encased in the fabric. I would not recommend this product. I give it 2 stars for delivery and overall look.