Initially problem with delivery three weeks late made contact and eventually told there had been an error and was refunded was not happy missed the event the gazebo was planned for. I had been refunded but was back to square one plus I had lost my 10% off code I had used. Made contact stating how I wasn’t happy with my experience and also that I had lost out on my 10 %. Eventually 5 days later I was sent a 10 % off code (which I already had ) as a good will gesture.....! 
Reordered and all went well with speedy delivery and product as described I will put the initial issues down to the current covid situation however communication was poor and an enhanced token gesture of good Will would have been appreciated after the debacle and patience shown by myself.
Unlikely this will win me the review prize but it is accurate and truthful.