I love the feature for the iced coffee since I drink that every day, but it isn’t really iced. It just brews hot coffee over your ice in a cup and it tells you not to use a glass (probably because of the heat and potential to shatter) but I drink iced coffee out of a glass every day, not a mug. So that was a no-go for me. Don’t buy this if you like iced coffee. The milk frother, however, is amazing and will be using that frequently.