It arrived very quickly into separate boxes. One of the box is very heavy because it seems like its all real wood. No pieces were damaged it was packed very well. The assembly at first went very smoothly but towards the end there were places that screws did not really belong without damaging the wood. So I have extra pieces which really stressed me out so the process end up taking me over 2 hours. The top mantle is a heavy piece of wood and I was able to secure it so Im not worried about it at falling apart. I like that there is a heater and I like the variety of lights and speed on the fire. The design is very simple so I do like it a lot I have no regrets buying it if its very well into my simple decor.