I’ve owned this dishwasher exactly 1 year and this is the second time I need to have them out for repair.  The first time was because the top level wasn't spraying water, the connector broke.  This time, the rollers keep coming off the drawers/dish holder and now one fell against the element and melted. Scheduling service is atrocious. The website continually refreshes making inputting your data impossible and the automated photo system says to use the website. Horrible, horrible, experience.