I re really love the look of this microwave and the whole cafe collection. The microwave was recently installed and worked, we used it only 3 times and the 4th time, I hit the door close button and then the add 30 second button and the power went completely off. The plug into the outlet is grounded and the outlet is working. I tired the re set to no avail. Having the installer come back, but I am worried that the unit is defective. Is the other side of the power cord ( that I don’t have access to without un installing, connected internally to the unit, or does it plug in? If it’s connected internally, the. It’s definitely a problem with the new u it.