I am giving this spa a 5star rating even though there was a problem with the control unit. I set up the spa and plugged it in, it heated to the preset 100* temp but no lights, jets or temp adjustments. The control pad was DOA. I called Wayfair and went through the troubleshooting with a pleasant CS person to no avail. She then called the spa rep and transferred me to him. They sent the new part and 2 days later the spa was up and running. Wayfair's, and the spa manufacturers customer service was great and the hot tub was nicer than expected as the jets are quite quiet.