shipping was fast, took me a week before i could put this together (other projects needed finished first) 3 of the S and 1 of the T parts for the drawer's were separated (press wood had come apart) where the drawer bottom slides in. Called south shores customer service number and they are sending replacement parts. don't know if the damaged parts were caused by shipping or not. I was still able to put the rest of the bed together and it looks nice grandson said it sleeps well.