I received the couch with one of the pieces broken. I have reached out to Wayfair and they're willing to replace that piece for me. However, my couch was delivered on 1/27/2017 and I will not be receiving the replacement until after the 1st of March. This is a LONG time to wait for a item that was broken on deliver. I figured this would be a quick and painless process but so far I am wrong (I submitted the request on 1/27/2017). I am giving it a three star as I do love the couch. I will update upon arrival of the replacement piece.