So initially I wrote a review saying how pleased I am with this couch giving it a 5 star rating. Let me preface this by saying that it’s still a beautiful couch and it’s super comfy and cozy, however after having it for just 4 days and barely sitting on it there was already a dent that formed in the chaise. I thought that I’d try fluffing it back up and refraining from sitting on it for a few days but now 3 days later  it’s still sunken in and hasn’t fluffed back up at all. So it looks like I’ve had it for longer than a week. The Wayfair representative was sooo kind apologetic and helpful and agreed that the dent was visible and so she escalated it to the manufacturer. It’s still pretty unclear if I’ll be receiving a replacement cushion but hopefully I they can replace it as it’s only been 7 days with very minimal use.