It’s firm but comfy, and the fabric is super soft! I got sent two of the same sectional and one of them doesn’t have the wholes to connect the sectional, so I’m thinking I either got one that wasn’t manufactured correctly or I got the wrong sectional piece, which is why I gave it 3 stars. It’s low to the ground but all you have to do is screw in the feet (4 feet per piece, 2 screws per foot). Color is also nice.