Love this couch! Wish the head rest pillows were taller, bc you can’t really rest your head in them, but that’s really my only issue. It’s so soft  comfortable. The directions weren’t great  which seems to be consistent with most of my Wayfair purchases, so I wish that would change. But, I’m happy with my purchase. Delivery service through FedEx was absolutely horrendous, but that’s not on Wayfair at all.