Everything was wonderful to the point of delivery!!! I SPECIFICALLY NOTED the instructions that were needed!! I live in the lower level portion of a converted home and my entrance differs from the “front” door with no ability to access my deliveries without going outside and around to the front of the house. This time it was frustrating because I am not physically able to move the package—there is a weight restriction to what I am able to lift due to compromised back—AND because I asked for it to be delivered to MY DOOR! Additonally,, the note was left as “left on porch”—they didn’t leave it on any porch, it was left in the front yard. I will follow-up with the review on the actual sofa, once I am able to get it in the house and set up with the help of my neighbor!!