Unfortunately had an issue with the mixing bowl, but customer service was excellent and sent a replacement with zero fuss - happy to report that the issue doesn't exist with the new bowl.
The mixer itself looks great and certainly does the job - robust and sturdy, it made light work making lemon drizzle slices (whisk) and later some snickerdoodles (whisk and flat-edge beater). Looking forward to starting make some brioche buns to really test it out!
I'm seeing this as an investment to start branching out to have a go at fresh pasta next and who knows what after that!