Great sofa chaise! Came beautifully packed, everything neat and organized! The boxes are a bit heavy, so if you live on a 2nd floor apartment, phone a friend. The couch materials are of a very nice quality. If the covers are a bit wrinkled, just pop them into the dryer for a few mins. Took about an hour to set up as I adjusted the chaise to the opposite side. You will need to use the Alan wrench that comes with it to modify, but the instructions show ya how! Medium firm but comfortable! And the chaise has plenty of room for storage. One of the arms includes a 
usb port too. Take it from me, John Q. Public, and just get it!