I have used espresso and latte machines in the past and I have to say this is the easiest one I have ever used!  I even felt comfortable with my 13 year old daughter making her own latte's and cappuccino's.

I love that it comes with an easy to read book on how to work it and also a recipe guide.  I feel the recipe guide could have been a bit more helpful on how you use your machine though (add so much milk to the reservoir) but very simple to use.  I can't wait to try it out with egg nog, now that it is the season upon us!