Soft, comfortable with good lumbar support. Sooooo comfortable. I am 5 ft. 5 in. 200 lbs and have plenty of room. Not sure a taller person would like; my feet are at the end of the footrest but I love it. The only way I could have been happier, finding the instructions, hidden in side pocket. Assembled myself at 68, pretty easy, even before I found instructions. Very happy with purchase.