Deceptively soft, but unfortunately I couldn’t tell from the photos that the material was different from the chair I bought to go with it. The colors match spot-on though. Also, the model I received doesn’t exactly look like the model in the picture showing the mustard ottoman. The legs are different on the ivory piece—hidden and not stylishly accented. I like that they made it a storage piece… and they even throw in a surprise matching throw pillow. The lid of my order has something rattling around inside it. —Certainly not a make-it-or-break-it kind of deal since I’m not going to be running around the house shaking it, but it does reflect on the workmanship. It does assemble easily and and overall I like it.