I am glad this is a soft mattress. I cannot fathom sleeping on anything BUT soft mattresses. Form or medium are just too rough on my back and not good for posture. Definitely different than the mattress in a box that I am used to getting. Set up was a bit tricky. Especially because I wasn't expecting it to stand so high off the floor! It's very thick. very thick. Makes it a bit more difficult to get in and out. But overall that's the biggest complaint I have. It's a nice mattress and I'm confident it will last me for years and years .