Ordering & delivery fast and problem-free. I knew what I was buying, so I wasn't surprised that there was a crack in the veneer on one of the nightstands -- it's the price you pay for something that is, in all respects, rather cheap. The thing is -- it was fairly easy to install, matches our needs perfectly, and looks great for something that costs under $400 CDN. The main point in being satisfied is knowing what you're buying.