UPDATED: We escalated the issue with Wayfair, which was a simple process. We included photos of the damage, and they promptly sent us a replacement lampshade. I'm updating my review to 4 stars, because if you get it intact, it's a beautiful piece.

Gorgeous lamp, but beware: fragile items tend to arrived damaged from Wayfair, in my experience. The box this lamp shipped in was in laughably poor condition, and while the base was okay, the lampshade was warped and creased. I'll update this review if we get a decent resolution and non damaged lampshade.