Rug arrived in 4 days, wrapped in HEAVY plastic, and is absolutely beautiful. The color is exactly as pictured on your website and size is perfect for my living room. The pattern is a bit larger than I expected, but I still love it. It looks so rich and I can't believe the price. I have another 9x12 rug and 8' runner I ordered from you 8 years ago and they are just as beautiful as the day they arrived. I will never purchase a rug anywhere else. Thank you!