I just purchased a 4th rug size 8x8 and while the previous ones were perfectly made, packaged and shipped (from 3x5 to 9x12) this one was so badly rolled that after 4 days it still looks wrinkled like washboard. This size had no cardboard tube and was just wrinkled and folded and then super tightly wrapped. It looks awful and was a huge amount to pay for a wrinkled rug. So disappointing.