The rug looks nice and durable. The coloring matches exactly what the picture shows. The only downside is the true size of the rug. We ordered a 9x12 rug. The width is short by 4.25inches. Based on what Earl said on the QandA, it is out of their tolerance of 3-4inches. The length however is within tolerance. Since it is short in the width, I now have to cut the underpading to the correct width. I would definitely buy again from them, but they need to do better with the quality control.