The rug I ordered was folded not rolled on a tub!  It was very rippled/waves & wouldn’t lay flat!  They sent a second one which was better but still rippled.  When I ask to return them I was told they didn’t feel this was a defect and it would cost me $62 to return.  How is a rug that won’t lay flat not a defect!!!  They told me to turn it over & steam it.  I did .  It is better but not totally flat.  Shouldn’t have to put in hours of work on a rug.  Would never order from this manufacturer again & possibly from Wayfair.  They definitely aren’t FAIR!