Would love to give 5 stars but that would require that I could actually sleep in the bed. This bed came with a hole in the box which ended up being a hole in the parts package which resulted in parts being lost in transit. Also wouldn’t be TOO bad if the parts would actually come. They promptly gave me a refund of about half the price which I thought to myself wow this is great customer service. Nope. It was just a prelude to what a nightmare this was going to be. The parts were estimated to come May 31st. I was even told so on May 31st when I called to double check because the website didn’t even give me a tracking number. Low and behold the parts did NOT come on May 31st. When I called to figure out what happened the lady must have known it was bad because she transferred me to a “special unit” where I was to get told the parts were now not coming till June 6th! I’m now waiting 2 1/2 weeks with a bed I can’t put together. Hopefully the parts will come at all. Who knows.