The first bed we ordered had a defect. I never hesitate to order from Wayfair because their customer service is impeccable. They did not hesitate to get it replaced. This piece of furniture is well made and not cheap looking. It’s even prettier in person. The fact it functions as a queen bed is so nice for company. We live in a very small place and my husband’s office must double as a guest room when needed. It folds out easily. Make sure to follow instructions. The weight capacity being 800lbs. Gives me comfort of durability. The mattress seems comfortable as well .