The bed is attractive and charming... the headboard is adjustable in height, which was good for us, as we wanted to place it under a window. The bed was well packed adn arrived promptly. Upon unpacking, we found the headboard had 3 cracks in the framing (and so looked "wonky" I called customer support (Wayfair) immediately. They sent a new bed which arrived in 3 days... A very pretty bed at an excellent price. A shame that they chose to frame the headboard and footboards with particle board. We reinforced both with pieces of hard wood before assembling and are very happy with the result. Kudos to Customer Service for their prompt response and solution.