I would of given a 2 star for the quality of the product, but the customer service for Wayfair deserved the extra star. The product came in within a few days of ordering, but it didn't include the assembly instructions. However,  I was able to chat with the Wayfair representative "Jonathon H" and he was able to provide the download pretty quickly. As far as the product, I wish I would of paid a lil more and got a better quality. The assembly took around 2 hours with two people to assemble. I replaced the knobs with a silver finish that made it pop and look a lil nicer.  The rod to hang the clothes is made of wood and is rectangular shaped,  not an actual round rod as I was expecting. I'm not sure of the amount of weight it will hold,  but I'm not expecting too much. It was only $500, so you get what you pay for, I just should of invested a lil more money to get a better product.