I love this toaster oven with the exception of the baking pan. The first time I used it the pan came out discolored like food was on it. I had a piece of parchment paper under the bagel that I toasted and since then I have noticed that the baking pan has warped.  This is a nice appliance, but I feel that the pan is of very cheap quality. I am now going to have to find a better pan online if I am lucky to replace the one that came with the oven.