This is a replacement chair for the first one I received. The first one had been a return and showed use with the leg package opened  and hardware scattered and many necessary pieces missing. The company replaced the first chair with no cost to me within a week and told me to discard or donate the first chair. I was exceptionally happy with how the company handled this problem. The chair is also perfect for my needs and the color was excellent. Please refer to my one star review of this same chair for more detail as to the excellent service I received. I also love this chair!