The service from Wayfair was great but this product is not as advertised. It requires full assembly, not partial, and in fact could not be assembled properly because there was a hole missing where one of the pieces of hardware for a shelf had to fit in. There was no way to dig a hole out of the pressboard to make it work, which would have weakened the shelf and made it useless. I am very disappointed by the quality of this item and will avoid that company's products from now on. I also will only order items that are fully assembled!