I absolutely love the bed, best frame I’ve ever had, but what I’m really impressed with is the Wayfair Customer Service. I’ve had the bed a little over a month, and when I went to rotate my mattress I noticed that two of the metal slats had bent causing a dip in the bed. I contacted them about replacement parts, but since that manufacture does not do individual parts, they are sending me a whole new bed, and was told to use the parts I need then I can do whatever I would like with the rest of it. (I’ll be keeping it for a bit just in case I need other parts in the future, but will then donate it). Talk about awesome customer service. They absolutely rock!