Ordered this pergola was promised 3 day delivery.got it 15 days later.it was at a warehouse by my house yet it was shipped to Florida from calif then to New mexico.i could have driven to get it.in calif .when it finally came it looked like a return 3 pieces were wrapped in plastic.the rest were un wrapped plastic thrown in bottom of box .screws were open dumped in box.they were 1/2missing I had to purchase my own screws the the hole in 2 legs weren't drilled through.i would never purchase anything such as this on.line again.better to have a store nearby.to talk to.their customer service and supplier are a nightmare to get help from.