I loved how these shades performed for the first 9 months I had them - that would give them 5 stars! They are the perfect translucency to offer privacy but allow in maximum light. After 9 months of regular daily use, one of them has stopped working; and the other 2 are having a hard time making it up the final 3-4". I used the manufacturers' recommendation to only push up/pull down from the center of the support. I'm really disappointed since these were $60 each...even though I realize that's considered a low price-point as far as shades go! Wayfair was not able to refund these since they are 1-year old, but they offered to refund the more recent ones I bought (that weren't installed yet), and gave me the manufacturer information to contact in hopes they can replace the product. I would recommend only buying these if they will not be used daily and/or if they are a temporary solution.