I absolutely love the design of this chair and stool! The fabric feels great and the color goes perfectly with my new rug - which I also bought through Wayfair. The chair arrived on time and the packaging was in perfect condition. There was problem with one of the legs, and the customer service rep handled the problem easily. The replacement chair should be here in two days. Given their track record for on-time delivery, I have every confidence that it will arrive as promised. Currently, the chair is not attached to the base, so I haven't sat in it yet.