I was very pleased with the performance of this Keurig. I’m not a fan of disposable K-cups for environmental reasons but I appreciate that reusable K-cups exist that you can fill with your own coffee grounds so that’s definitely how I’ll be using mine going forward. Using the machine is simple regardless of whether you choose the hot or iced option and the drink turns out great each time. Also love that the machine is compact, it doesn’t take up much room in my tiny kitchen, and it’s very easy to clean. Absolutely no notes or complaints!