I gave this rug as a gift and the recipients love it. The quality and workmanship are excellent for the price.  We put a pad under the rug which makes the rug feel denser and softer.  This was my first time ordering from Wayfair, but it won't be my last.  The rug arrived 2-3 days after ordering it and it was in good condition.  I'm now considering ordering one for myself.