After reading various reviews, I decided to purchase this bookcase for my home office. I was a little worried when it arrived because the box was open and torn, but everything was in really good shape. A few minor scratches, but nothing too noticeable. All the pieces were accounted for and everything aligned during the building process great. The building process is pretty easy. The instructions are heavily picture based, but once you get everything grouped together, it’s a piece of cake.  The shelves have corresponding lettering too. I built it alone in about 3 (consistent) hours. It’s a really stunning piece and I can’t wait to finish furnishing my home office with other Wayfair pieces!