GE Quality is not present anymore, not even at the top echelon.  This is our 2nd GE washer in 1 year, replacing one of their top of the line front loaders.  We purchased a new house 1 year ago and outfitted all appliances with GE Profile, which in hindsight was a big mistake.  You'd think that when you buy one of their flag ship models, you'd get quality, quiet, and something you could depend on for years, that is not the case anymore.  Look elsewhere, save yourself the hassle, if we could go back, we would.  My wife has even recommended selling everything at a loss and replacing w/ another QUALITY focused brand.  Oh, the dryer doesn't match either, it is a couple shades lighter than the washer, but GE doesn't cover cosmetics.