This machine is SO loud!  It is in the basement, but when it starts changing gears or cycles, we can hear it upstairs and it’s loud.  It sounds like someone slammed on the brakes or something clunky!  Service came out and said those clunks are normal!  I certainly didn’t pay that much money for a machine that is THAT noisy!  It should be quiet, but now it’s too late to do anything about it!