I was so excited when I purchased this machine. I did weeks of research and my husband and I decided to make a big investment and purchase the Maestro. I've wasted a lot of time on the phone/FaceTime with DeLonghi and wasted a lot of espresso beans trying to get this machine to do what it says. The LatteCrema doesn't work with oat or almond milk, even though it says it works with both. I'm a former barrista, so I understand the mechanics of making a drink. I'm an educated millennial and I know how to use technology. At this price, I should be able to plug the thing in and have it make me a cappuccino. But it doesn't, so I returned it.