The quality of the product is questionable. The main seem on the seat ripped apart after 1 use. The tear was not repairable. The customer service for this issue I have to say was amazing and beyond what I expected. They first tried to order the bottom piece of the couch to replace the damaged one however that was not possible. They gladly replaced the whole couch with no trouble.  i recieved multiple updates on the delivery, which only took 2 days. the delivery went off without a hitch. the drivers texted me ( i was not home) advising me it was raining. i gave the ok to leave it anyway as i would be home soon. they very professionally placed the box under the tree on the side yard that actually provides alot of shelter from the rain. Thanks for the great service!