I purchased this chair for my father who is 92.  He has been having trouble getting out of his old chair so I figured it was time for a power lift chair.  I did a lot of research and shopping around, both on the internet and locally, and in the end, Wayfair had the best selection and prices.  The free shipping was also a big plus.  The chair arrived a day early, was easy to put together and worked perfectly when we gave it a test run.  The chair was too big and heavy for me to handle myself (I'm 5'4" and 60 years old) so I had my brother come help me with it and we had the chair up and running in about 15 minutes.  My father absolutely loves his new chair and the lift assist and that's all that matters to me.  A great buy all the way around.