This is a great toaster.  I had a long four slice one the same as this one but it was old and wasn't toasting evenly anymore.  It was also not quite long enough to have 4 slices of bread in it without squeezing the bread a little bit.  So when I found this one where you can use it as a 2 slice or 4 slice it was great.  I love the "a bit more" button I use all the time, and the look function.  It is a great toaster all around.  I also LOVE that the outside doesn't get hot.