I bought this saucer swing for my granddaughter and she loves it! It is very sturdy and well made. It came well packaged with all parts for easy assembly. Id recommend this product to anyone looking for a swing for your child.The only thing you will need is anchors for the legs. Im very impressed with the company who manufactured this swing. As far as Wayfair and customer service they are a great company to deal with. Love Wayfair!!!