It does exactly what it's supposed to do. There are 2 sections of 2 toaster slots (hence 4 slice toaster) each section is independent from the other so you don't waste energy if you don't want to toast 4 things at once. I didn't like that the temperature adjustment knob is hard to see where the notch is. The crumb trays are also hard to get to. I have to unplug and flip over the toaster to access the crumb trays underneath. I added pictures to show the level of toastie-ness the mid level is. This fits bread and bagels. [This review was collected as part of a promotion.]