I thought the price was low for such a gem, and when I got it out of the box it didn't look so good.  So I carefully started to pull the branches up and shape them (the whole tree was wrapped tightly in plastic and was round!) After a few minutes the tree's limbs started to take shape and then looked like the photo in the ad.  Now I am so pleased I bought it.  I have it on a table next to a sunny window.  Amazing!