Pros: - Does what vacuums are supposed to do, and does it well. - Get's the pet hair, dirt and dander up and out of the carpet. - The SurfaceSense feature is nice. - All switches are centralized (for ambidextrous use). - Lights! - Doesn't have the Nerf gun aesthetic like a lot of other Bissell vacuums (neon green, blue, etc). - Easy to dump bin. - Quieter and lighter weight compared to my previous Dyson Animal vac. Cons: - Cord is too short. This is the biggest gripe for me. - it would be nice if it came with a wide attachment for stairs. Like the turbo brush attachment, but without the roller. - The way Bissell uprights are built makes it to where it doesn't reach under small tables or chests with, say... 18" of space beneath like our Dyson ball would.