I had 11 fall off right away ...I called my Rep Estevan who works for you and he never returned my call. I am sorry that I will order from you again as I wanted to buy more Palm trees and I was a good client but Estevan could not return my call. I can give you his phone number if you like but I am sure you know who he is. Terrible service this time ordering these small trees and overpaid for them and Wayfair does not care. I will let people know about this..