I bought this swing set for my son's second birthday. Every time we would go to the park it would end with him leaving in tears because swinging for one hour apparently was not enough. He truly seems to love it.  When I purchased this item it erroneously stated that I could have my product built/put together for Ann extra charge, which I gladly did. However, when the product was delivered, the delivery people said they do not build these products. I called Wayfair and they were very helpful. They were apologetic and have me a refund for the additional cost, plus some for the inconvenience.