Upon arrival I was pleased.  The chaise looks good.  Just 3 weeks in I'm disappointed in our decision and the chair.  The chair is piling already.  No logical reason based on use of the chair.  The back slides on to a track and has already had to be put back on the track - no kids jumping or playing on the chair.  

I hate spending hard earned money these type items that just dont last.

Update.  As I have heard wayfair customer service has been great.  A new cushion was immediately shipped to me.  I will hesitate to ever shop or reccomend this type purchase from wayfair because I feel the quality is so poor.  The new cushion will likely pile like the original.