Waited for this delivery and got it today BUT  they sent the wrong color. Wayfair said they are in process of sending the correct one. So far customer service has been good and will upgrade my review when I get the right order. OK SO I GOT THE RIGHT ORDER AND I AM HAPPY WITH CUSTOMER SERVICE AND THE CHAIR. THE CHAIR IS NOT TOO COMFY BUT I KNEW THAT BASED ON OTHER REVIEWS.  IT'S FOR THE OFFICE/DEN AREA SO DON'T WANT KIDS JUMPING ON IT AND THEY WON'T. IT'S WHAT WE WERE LOOKING FOR.