We remodeled our kitchen about 4 or 5 yrs ago & I immediately fell in love with this faucet. However, within a few months, the soap dispenser would not work & I called or emailed to receive the inside stem since it was not dispensing properly. Come to find out that didn't help. Now, the soap dispenser does not work & in fact the plastic inside has broken. I was warned about getting the soap dispenser in the beginning & now wish I hadn't. In fact, now I need to find the cap to place in the hole the dispenser will leave. And the spray is not working as well either, and that could be our hard water here in CA.