I bought this item 4 years ago and it is still in great condition.  The bins are in constant use and hold up exceptionally well in the AZ desert. Recently one of the hinges on one of the bins was badly rusted & would no longer allow the bin to be opened. I contacted Lifetime to inquire about replacement hinges. I was extremely surprised and pleased that they sent me two replacement hinges at no cost and no shipping fee as a one-time courtesy! The hinges arrived promptly, was installed and the bin is back to perfect working order. Thank you so much for your excellent and responsive customer service excellence!