It was a challenge to get the bed from the shipper. They delivered part of bed. Then took over a week to deliver the 2nd have of the bed. I had to call to find out where it was several times. The shipping was done through FedEx, which I have yet to be impressed with their services. I really wish companies gave you an option to choose who your shipper was going to bed. Once the rest of the beds arrived, we got to work putting it together. Our twins had great enjoyment assisting with putting together their new beds. The only thing I would suggest, would be an installing tip. When putting the slats on the top bunk, make sure to leave more space at the foot end one. Making the bed will be much easier. Or at both ends. My husband and I are not very small people. Our twins are very hard on everthing. Needless to say, we are very satisfied with our purchase. I do wish the warning labels were a little smaller or easier to hide. We received the grey coloring. Very pleased with it.