Good heavens…
I’ve never regretted ordering something so much. The problem is that I live three stories up and don’t feel like hauling it back down to return it. There is one major reason that I absolutely hate this product it feels like it was made in someone’s house. There’s handwritten notes, and damage all over the products. For the hardware, they got baggies from their kitchen and labels from their office. The baggies had handwritten letters on them, which is weird to me. There was nasty stains all over the cushions. Oh and then, the bags that you put the cushions in were inside out so the zipper was on the inside, not the outside. The instructions showed that I was supposed to cut the cushions and I still do not understand why I would be cutting my couch apart. I pried at the zippers for a while and then slipped them in. It’s also important to note that this is not a comfortable couch at all.    It is