The coffee maker looks great on the counter and that’s really about it.  For the price I thought there’d be less plastic but everything is plastic like my cheap coffee maker.  The coffee tastes as good but not better than my last cheap coffee maker.  Those were the pros.  Now for the cons— the placement of the water tank is awkward because it’s on the left side.  I’m left handed so it’s ok for me but not my right-handed husband.  The worst part of all is that the coffee doesn’t stay hot in the carafe!  I’m hoping it’s some sort of user error on our peer because I want to keep it but this is a deal breaker.