About 2 years ago I purchased and installed for a customer a whole bath set of Kenzo: 2 widespread faucets, one wall mount tub faucet, shower set with handheld and rain head.However there is a problem with the pop-up assembly at the sink: the pull rod L comes down in an angle and put pressure on the center connector H which connects water supply hoses from faucets to spout. This makes it very hard to operate. I tried to bend it slightly to keep it away from the center connector H, but the lift rod J10 is too short to allow any adjustments. In time that caused the inner colet at the center connector to come loose and break, flooding the cabinet.
Now I have to deal with the damage and mold. The owners want me to replace the faucets wit something else.
Any help and/or suggestions?
I have photos and videos but somehow I cannot upload then here. I will try again.