Hello, I just opened one of the boxes that was shipped to me and I was wondering if it was an already opened box since some pieces were missing (2 of #3 and 1 of #9).  Also, some pieces were damaged. Would you please return me a new box and pick up this one. Thank you in advance for your understanding. I have been a customer for more than 10 years already and I spend a lot of money, so I do not appreciate receiving damaged goods.