I am floored that my brand new InSinkErator was quiet, but at quite the price. What is the point of developing a method to back-up the hole food and water go down? Oh, yes, to take down the volume by a few decibels. Well, that's great if I wasn't looking for a garbage disposal!! It's supposed to take food and water willingly! Instead it just backs up and, turn it on, bam! No noise! But nothing is getting disposed of either. Worst idea ever. Sorry, this is just inexcusable for your premier product. I want my loud, cheap, badger back!