We are having problems with this appliance . We bought a stove and dishwasher and haven't had any problems. However the micro/convection is giving us problems. When it was installed the fan motor had a broken bearing, so they replaced the motor. Now we have a problem with the thermostat . When we set it at 385 degrees it only goes up to 250 degrees. We have to call our dealer to have this defective unit replaced completely. This is unacceptable.