We've had the new toaster for just one day and have used it twice so far.  We're still exploring where the dial needs to be set to yield toast that is to our liking.  My bread is gluten free and seems to require longer than wheat bread so I will probably just push the lever down a second time.  There is one flaw: the trap door that opens to empty crumbs doesn't have a good "catch" and sometimes opens all by itself just when we move the appliance.  I don't know if this will cause us to return the toaster or if we can find some way to compensate for the flaw.  The jury is still out on that. Otherwise, it looks nice and is a basic toaster and does what you would expect it to do.