We purchased this unit approximately nine years ago when we did some granite updates to our kitchen. In 2015 the sprayer handle cracked and began leaking.
I called customer support and they sent a new one at no charge! Not even the shipping!
In the past and at the time of the original purchase I was against buying a Pfister and wanted another brand but my wife loved the look and feel of this faucet so I gave in.
I must say that they have changed my view and personal opinion dramatically. I would have no reservations about buying another of their products or recommending them to a close friend.
Any one can make a descent looking faucet but not just any one can make one that has lasted like this one, and still looks as good as new and then stand behind their lifetime warranty.
I'm impressed.