I bought this machine for its ability to do so much since it has been many years since I've sewn. I received the machine and started my project and somehow changed the needle placement on the machine and the instructions gave no help in setting it back. I sent an email to Singer's Customer Service but did not receive an answer. I finally decided to go to Facebook and after about a week someone answered my question. Unfortunately, I have not been able to get to my project since that time but look forward to trying this heavy duty machine again.