It's only day #1, but I love it so far. It's extremely comfortable, and great support for my cranky lower back. Easy to operate. Long enough for me (5'10"), from head to lower calf when I recline. The tan color is more gray than I expected, but still neutral--a mix of tan and gray. I picked this chair because it's not too big and does not overwhelm the living space.  But I am slim; a big person would probably not be comfortable in it.  The delivery men were great.  The delivery was a week later than originally promised--oh well, this was worth waiting for!