5 stars for the bed 0 stars on shipping. The bed is amazing  and our daughter LOVES it but I didn’t even know when we got the bed if it’d be buildable based on the package it arrived in. Box was all busted open and ripped up. There were a couple small stains from it on bed fabric but I can get those out. Birchlane should consider a new shipper though because it was bad. Attached pic shows how the “box” arrived