This was my second try at getting this pattern. Needed a few more dishes and bowl to have enough for Christmas. Unfortunately this second try was no better than the first. Customer service was excellent but that does not make up for the fact that all the plates had a defect of one sort or another. Missing trim paint or paint that looked like a 2 year old was working that day. Small holes with no glaze so the first washing will result in crazing. I now have an incomplete set which I will have to give away as it is useless to try to get more from this company. I tried to add photos but they are having an error uploading. I think they just don't want these pictures on the internet.