I bought this item it looks great but it arrived with the 2 main pieces cracked, unable to install it, I contacted support and they said they would have the cracked pieces replaced for July. I bought this item in mid May so more than a month and a half I have to wait for it. I didn’t buy this piece in May to be able to use it in July, same time frame I got this item when I bought it, I should’ve gotten the replacement as well.