Honestly, for the price I guess I assumed it would be better packaged and they would supply you with extra parts. We have nicks and dings all over the unit which I’ve covered with sharpie. We have a large crack where a cam snapped and took the wood with it. We had two cams snap and now can’t complete the unit without sourcing new ones (hoping the hardware store will help). I’m just surprised at the price point of this unit with how cheap it appears to be. My husband at least likes the look of it and we hope when our TV is mounted it will distract us from all the obvious flaws.