My mirror was rec'd damaged.  The upper L/H corner of the mirror frame was broken.  It looked like to me that this damage occurred during the packaging process.  The corner protecters were undamaged.
I contacted Wayfair's Cust. Svc. right away.  The very nice lady I spoke to was very understanding and helpful.
She immediately arranged for an replacement mirror be shipped to me.  And by expedited shipping too.  I rec'd the replacement mirror in two days.  When the replaced mirror arrived I immediately opened the box and inspected it.  This mirror was in perfect condition.  I was very satisfied.  Thanks again to Wayfair's above par Cust. Svc. Personnel.