We liked the look of the pendant.  We ordered 2 and one arrived damaged.  We contacted Wayfair and they immediately sent a replacement. However, when the replacement arrived, it too was damaged.  Again we contacted Wayfair and a 4th pendant was sent.  This one had a minor (not really noticeable) dent, so we decided to keep it, rather than waiting for yet another pendant to arrive.  I highly recommend that the packaging be rethought, perhaps labelled FRAGILE.  In both cases the boxes were dented and the interior styrofoam did not protect the pendant.