It’s sad that things are not really made well these days. And the review on this couch. I wonder if people get paid to right fake reviews. The couch is definitely not firm. The cushion feels like cheep memory foam as it doesn’t seem to provide a lot of support. The length of the couch was not as long as advertised. It’s sad when you spend your hard earned money and are unsatisfied with your purchase. I will say the look of the couch is really nice and the leather is good.