I am beyond impressed with my live plant ordered on Wayfair! The packaging was perfect, although not foolproof for an inattentive delivery driver. The box clearly states “this side up” on it, but the driver put it upside down on my front porch. Fortunately, the only damage was some minimal loss of soil and one broken leaf. No fault of Wayfair though, and I would highly recommend buying live plants from them when your local nursery doesn’t carry what you’re looking for!