I like the comfort. The hose rests so that water doesnt spray all over. There are several awkward issues. The hose is too short to reach around the client. The sink isnt pitched right and water pools under the clients head. Its unbalanced and tips over as people get up. Maybe you should include  the legs I had to purchase separately to attached under the seat. The head rest is comfortable, but makes you work harder to get all the product out. Some of the parts of this sink should be adjustable to alleviate some of these issues.