My husband and I absolutely love this desk chair. We are converting one of the rooms in our home into an office and knew we wanted something comfortable but also looked great. This is such a comfortable chair with a nice high back and really gives your body the support it needs. The first time we ordered we had a couple of cosmetic issues on the chair (some gouges to the leather) however, Wayfair went above and beyond to get us exactly what we needed in order to rectify the situation. The second order was amazing and we didn't have any issues at all. I would recommend two people to assemble the chair because the arms are a little difficult to get in the right place on your own. Otherwise, the directions are SO simple and straightforward and they provide all of the tools you need, and a couple of extra screws just in case which I thought was very helpful. Rolls easily even on carpet. Easy assembly, beautiful chair. Very happy with our purchase.