Package was shipped in a timely manner. With the tracking number I was able to see when the package would arrive. Opened the mattress an placed on the bed frame. Followed the instruction to let the mattress rest for 48 hours. My daughter slept on the couch for 2 nights. The mattress did have an order put it was gone in the 48 hours. My daughter says it awesome. I can tell its harder to get her up in the morning and there is a lot less tossing and turning. I would recommend this mattress to other people. It a good buy for a good price. 

Pros: comfortable, accurate description, good price, less tossing and turning.
Cons: had to wait 48 hours for mattress to rise and dauhter had to find some place else to sleep for that time.