I was so excited to get this piece; I shopped and studied all options and selected this one. When the package arrived with solid packaging, the strong box, the sturdy cushioning I was convinced that it would be perfect. Even the external box stated not to drop the box, mirror and glass inside, etc., but I'm so SAD, absolutely bummed-out that it arrived with a piece of glass missing (which is a problem when the whole piece is supposed to be mirrored-glass), and there were chips throughout that were visible. I'm so disappointed. It's such a hassle to return items (especially the large ones); it's the reason we order it online, so it is delivered.