I LOVE this chair! So glad I picked a pretty color and that so many were available besides boring black, gray, or beige. The seat is thick and comfy and goes past the edge of the base to be sure it doesn't cut off thighs midway. It also pushes the body back into the lumbar support. If you match up the Velcro strips and push the seat in place in the back you get a better fit. I would like to get a flat pillow for my upper back, but its a great chair to take a stretch in when needed. Instructions were in the box, just need to look a bit. All common sense things. So very happy with my fashionable lilac desk chair. Also has pedestals if you don't want rolling casters, then it can convert to a living room or bedroom chair. A bit expensive but worth it!