This mattress is super heavy (queen size) and two of us had to maneuver it into the house and onto the bed.  It was so well packaged, and included in the packaging was a safe razor to open the heavy plastic without touching the mattress.  The mattress itself is beautiful.  There are coils in it, so I was apprehensive about sleeping on it (princess and the pea syndrome), however with a new mattress topper (also from Wayfair) it was like sleeping on a cloud! So comfortable!  I rarely move while sleeping but was so surprised to wake up in the middle of the bed, all sprawled out!  One recommendation I have is to perhaps put in large letters on the actual packaging ‘USE MATTRESS AFTER 12 HOURS SO IT HAS TIME TO FULLY EXPAND”.  That info was in the accompanying brochure, which I didn’t read til the next day.  .  Very happy with this item.