Really love the dresser—beautiful and sturdy. Delivery was fantastic (we chose in room which was exactly what we needed to get this very heavy item up a flight of stairs to the baby’s room). Two comments—I don’t know what’s meant by “soft close drawers” because these drawers, while smooth, are extremely tough to open and close (almost like they have a safety locking mechanism to prevent easy opening by curious kids). We tried replacing the knobs but they weren’t strong enough to handle the amount of effort needed and fall apart, so that isn’t going to work. Also there are a few relatively minor surface flaws with the finish. Wayfair quickly made it right and is sending touch up paint. Great customer service and an overall beautiful item!