I've only had it for about 2 hours, but it was easy to put together (like 5 minutes easy), it looks good, the colors in the product photos were accurate, and it's very comfortable. The armrests are the perfect height when I'm leaning all the way back in the chair, and I'm glad that they'll fit under the desk to save space in my small apartment when I'm not using the chair. The back is a little lower and angled back a little bit more than I was expecting and would like for a work chair, but I'm already getting used to it. The castors are ok. The chair swivels and raises/lowers perfectly. Very happy with this purchase.