Outside AND inside of packaging was perfect. Several places on the top of the desk were destroyed (smashed). A large weight, in someway attached (glued?) to the bottom of a drawer had become detached and fallen through the drawer. To add insult to injury, it's OUR job to get rid of the thing!!! We are each in our 70's and disabled and Perigold would not budge. Thankfully, we managed to locate another vendor and reordered the desk. We're receiving white glove delivery and saving between $500-$600. Go figure!! (I don't know how to add the photos to this review and am sorry.) Have ordered other items from Perigold that were in perfect condition.