The chandelier came with a broken arm - I marked it with green ink so you can see where it’s broken. I couldn’t send it back because the electrician was already at my house installing. I’m going to have to figure out a way to make it work. Very disappointed as this was my first wayfair purchase! Plus the crystals are all in individual pieces - I’ll need to get on a ladder and attach each piece. They can’t be preattached prior to hanging.