This bed arrived perfectly packaged and in 100% great condition.  It was strapped on a pallet and delivered to my garage.  Once we opened the box and removed it from the pallet we were able to roll it into our house, even maneuvering over the threshold .  It is solidly made.  The only reason for 4 stars is that the photos and description did not make it clear that this bed unfolds in both directions, necessitating that you roll the cabinet itself away from the wall it is against each time you use it.  Also need to then roll it back.  It is a solid and heavy piece and ours is on a carpeted floor.  If I had know that it would not simply unroll, as a typical murphy bed, I might have chosen a different product that would have been easier to manage.  But it is a very nice piece of furniture!