First, second, and third attempt at receiving a replacement part for a manufacturing error. Each time the part was sent there was damage to the box it was sent in and damage to the part by way of manufacturer error. I Waited three weeks to put the bed together and ended up having to return it. I'm very upset because i had to wait for a non-damaged part to put the bed together, but ultimately received damaged parts and had to send it back.  I was charged shipping.