Poor quality, filmsy structure, metal pieces are very light, poor packaging.
Glass crystals chipped/cracked and dirty. Everything needs to be cleaned prior to installation.
I bought 3 crystal lamps the past month, and this was by far the worst one. Other brands (about same price) has all the crystals individually wrapped (the only picture shown with all globes individually wrapped was from the other lamp); this one clumped them all together and packed inside 1 bag, resulting in dirty and cracked globes. Very poor and filmsy quality. I would return it if I was not in a rush to install it (my electrician appointment already booked).
Everything was not assembled: chains, globes, all parts need to be assembled from scratch, and worse yet: UNLABELED!

Out of 3, this was much more inferior in quality. There are other choices of crystal lamps - order the other ones!

Note: the only photo depicting a good package was from the other lamp, only to show you the difference in quality.