I ordered this chest and upon unpacking it had several chips on the drawers and a dent in the top.  I contacted customer service at Wayfair.  I was advised to forward photos of the damage so they could assess the problem.  My answer back that a new chest was being shipped immediately and that I could donate or give away the first chest.  The second chest arrived in perfect condition.  

Pros: Good value ~ great not to have to assemble 
Cons: Color is great and matches the rest of my furniture