I was initially in two minds about getting these when I read the bad reviews but I'm really happy with these shelves.
All pieces arrived intact, properly labelled, no splits/breaks/scuffs.
Instructions are really easy to follow. It was a bit fiddly assembling on my own but not impossible.
I've knocked one star off for the screw covers - very cheap white stickers. I'd advise going without or taking of the screws to a hardware shop to get proper screw caps.