No stars.  Through the years I've spent A LOT of money with Wayfair and have always promoted them to friends and family telling everyone how great their customer service was.  Well, "WAS" is the operative word... Purchased an expensive faucet for a renovation to have it leak (it was faulty) and Wayfair won't accept the return.  They lost me as a customer along with anyone who asks me about Wayfair.