I went for the 'open box' discount on this desk (no returns) which assured me it was inspected and in perfect shape, with all hardware.   It came with a smashed corner, which probably happened in shipping. If it had been properly repacked after inspection (with all corner protections in place) it likely would have not gotten damaged.  I'm going to try & fix it best I can, but it irritates me that there isn't  even a response from Wayfair when I let them know.  Otherwise, the desk is very nice, sturdy & looks great. It's quite a job to assemble, but worth it!
*UPDATE:  Wayfair has contacted me and added a discount on my next purchase in response to my complaint. Thank-you...  very appreciated!