So excited that I received the item. No box when it was delivered. Wrong color... it said Navy Gold in the shipment but its Navy white.  am so confused. Need to return and replace it. 
Updates (01182021)  Sorry for the mistakes. I ordered replacement and customer services did replied and send replacement asap. But I changed my mind instead preparing for returning it, I opened the wrap fully and doesnt expect that I got the right rugs that I ordered. Its just on how the light matter or bright that reflects the rug thats why I thought its like white or silvery but when it turns to other side or dim light its navy gold. And end up order more for my door step. Right now I received my rug replacement but ill call them to cancel the return cuz am Im gonna keep it for my family room and pay it instead. Love the rug, its show elegant and classy to my living room. Highly recommended!