Rug arrived as expected, rolled and well packaged in plastic. Was easy to remove and put on the floor, it is one of the less plush types of rug, but beautifully patterned and seemed very close to the image online. Sadly, we reconfigured the room and it was too small for the space we needed a rug for, so it was returned. Return via FedEx was pricey, especially when used to free returns.  I would recommend this rug, be sure you get the right size tho, returns are costly.;