Upon opening the box, I noticed that it looked like someone has already torn through the box already. The inside of the box was cut and torn and some pieces were out of their protective packaging. If the item parts itself weren't damaged then I wouldn't have minded keeping the chair but the plastic black cap was broken as well and I realized assembling this piece would've been a waste of my time. I'm sad to write this review since this was my first time ordering on Wayfair and I definitely expected a better product/experience.