Silverware placed in the top (3rd) rack sometimes does not get completely clesn - I must load it with all visible food bits removed.  The bottom rack shoild have more flexability to configure the space ie colaspable racks for large serving pieces and pots and pans. We are 2 people and run a daily load,  don't know how it will perform for large holiday meals.  It is quiet enough, in an open room with kitchen and family room together.