We bought 2 of these 20 days ago. 1 more a week ago. It does cool great. Easy to set up. But our biggest issue is the dehumidifier doesn't work on any of the units. We didn't realize it until our home is now so full of moisture that it is causing damage to our home. And only after a short time of usage. There is no water coming out of either of the drain holes. It is ruining our home drastically. We have no choice but to return all 3 and maybe the 2 we bought for our daughter's home. Very disappointed and very dissatisfied with this product.