Overall I'm happy with this product. There is a small part that is broken but I've never had an issue exchanging items through Wayfair so I'm not too disappointed by this. My main complaint, and others have mentioned, it came delivered in the box which is a problem if your gifting it. I wish the box was plain. It was also a little tough to put together. A few screws didn't line up and sliding the storage compartment onto the legs was a nightmare. The directions to slide it on aren't accurate. You basically have to line the four legs up and lie on it! Again, small things. The finished product is nice.