This review is for the item and packaging, not use since it is not yet installed.  After reading the reviews here I was expecting more then it appeared to be.  It is a simple lightweight shower head with a handheld wand.  The things I did not care for was how non-user friendly it is to put the handheld portion into the shower head itself.  I tried several ways and the way it appears to work does not seem as secure as I thought it should be.  The packaging (not Wayfair's shipping box) was too large for the items.  The parts were just thrown into a box and not all parts were wrapped or protected.  I honestly wondered if I received a returned product that was reboxed and shipped out.  Overall, the head and wand have too much of a plastic look and feel.  The control handle is weighty and at least it was wrapped.  For the money, you may want to keep looking here on the site for a better item that is on sale so the price is about the same.