Purchased this coffeemaker on 12/26/20, and it stopped working on 2/12/21! There is no information on how to make a claim on the 1 year warranty. Water will not flow through the coffeemaker and the warmer plate doesn't seem to be working either. We have owned several Mr. Coffee's previously, but this has to be a record, not working after 6 weeks! Would certainly appreciate an email to find out how to obtain a refund!