It's hard to try to judge the quality of an item looking online. But Iwas not expecting much for the price, and was pleasantly surprised. First the item arrived as promised and relatively easy to put together, although it may be a task for others not mechenically inclined. You have to jockey the hole in the seat back to line up and attach to the seat bottom a bit. With the armpads remember the pockets go on the outside LOL. The vibration portion of chair is weak, but the heating portion is rather cool, but is not adjustable. My only really bad comment is that both chair and ottoman were held in their bases by gravity, no set scews.