The chair looks exactly like it does in the listing, so there were no surprises. The cushion is a little thin, but its still comfortable. The chair came with a zip tie to fast the top down, but the tie was broken so I couldn't use it. I just ended up tying it down with some of the original twine used in the packaging. Overall it's a nice chair, but it does seem a bit flimsy so I am always careful when I sit on it so that I don't break any of the posts.