Well, I voluntarily wrote a positive review of my purchase experience a few days ago. I sent it to your contact address but have not received a reply. I didn't really expect one. But I will write another review here.
I am very pleased with my Nathaniel Accent Chest. I had no issues with delivery and received the chest on the exact day you said it would come. My husband and I unpacked it and were very impressed with the professional packaging you used. The directions for assembly were extremely clear. I laid out everything as you instructed and put the chest together all by myself. Everything went smoothly and fit perfectly. There were no parts missing. The only thing my husband did was help me lift it off the table when it was finished. Why am I bragging about this? I think I have a right to because I am 82 years old. The chest is beautiful and fits the space I chose perfectly. Thank you for providing such a quality product!