I ordered a table which was stolen from where Fed Ex left it outside my apartment building.  I notified Wayfair of what happened and customer service had another table ordered and delivered to me within a few days.  No questions asked and two lovely emails.  They did not need to do this.  I wish other companies would have a customer serive as wonderful as Wayfair.  The product, itself, is great.  Very secure and well made for grooming my dog.  Love the product and love Wayfair!