Delivery was very poor. I tracked the product online but the posted information in no way matched the eventual delivery event. I lost a day and a half of work waiting in and it was pure chance I happened to be in on the day the item was delivered. The bed packaging had been badly knocked around, was wet and so was one part of the bed. Love the bed (when it dried out), one button not sewn in... but apart from that very good. Poor experience.