There are a number of negative reviews on this site, but mine won't be another. I've bought this coffee maker twice, the second time only because I broke the carafe and a replacement was only a few dollars cheaper than an entirely new machine. I used the first one for years without a problem and it was still working when I replaced it (due to the broken carafe). I've had this current one for about year now and it too has been without issue, and I feel it makes a great cup of coffee! So, to each his own I guess, but I haven't found anything wrong with this coffee maker!