I have purchased items many times from Wayfair. Everything, I have to say, is high quality, & more importantly, what you see is what you get, unlike many stores. The communication is fantastic, I am notified when my item is with the courier, and when its going to arrive. I have returned and exchanged only two items in years, which actually couldn't be easier, collected from my door just like that. The customer advisors are friendly, polite, and helpful. I actually couldn't be happier and will always shop at Wayfair.