This was a gift for our 92 year old mom. It was nice to be able to shop for this online and the picture, reviews were spot on and very helpful. At first I was disappointed to learn it wouldn't be delivered until after Christmas, but a representative tried to help me find one that would be similar and guaranteed to arrive before Christmas, In the end, I opted to stay with the original. Happily, it arrived days before and we were given ample notice when it would arrive. Just great experience and would definitely order again and recommend to others!