Pros:  The item is nicely designed and sturdily constructed.  The rack is large and strong enough to hold a fully loaded casserole.  Timing and temperature accuracy is within acceptable limits.  Preheats comparatively fast.  Relatively easy to clean.
Cons:  Nothing in the product description would have led me to assume that temperature can only be adjusted in 25 degree increments.  Convection is always on by default for several functions; for example, you cannot choose to bake without convection.  The baking tray is sized too small for the surface capacity.  There is no temperature indicator during preheat; you just have to listen for the beep.  The screen staying on and blinking after you are done is a bit annoying.  The crumb tray fits so snuggly that crumbs tend to be scraped off into the oven when you pull it out.
We have own several other models of Black&Decker toaster ovens over the years.  For the price, this one is only average.