I was told this rug would be sent ROLLED. It arrived FOLDED, and I'm very disappointed. It also is very SMELLY. I think I have some time to decide to return it and we are considering it now. I've been waiting to see if it will "air out" and ease flat. But it is doing neither. It is a lovely rug as far as colors go so I'm very sad I was not given the correct information about how it would be sent.