The only constructive criticism we have is that the utensil tray (2 compartments x 4 compartments) takes up a considerable amount of space in the lower rack. In fact, if loaded with with longer utensils in the compartment closest to the exterior corner, placed against the edge of the rack nearest the exterior door, the soap door won't open properly during the wash cycle. A 1 x 8 utensil tray configuration along the interior side would allow for more flexible use of space in the lower rack and would allow the soap door to open with interference.