This is a premium cost cooler with premium looks and premium features. However, it is not reliable. Within just over two years, my unit has failed 3 times, all after the 1 year warranty expired. I've replaced the thermostat once (quite difficult due to its position) and the PCB once (not too tough). My thermostat has failed once again, and I don't know what to say. If you are handy, you can get the parts from Newair and do it yourself. If not, those will be costly repairs.