The chair came in 2 large boxes that were relatively heavy. The delivery came in at the expected date of delivery. It was thankfully easy to put together ( my husband and I are both seniors) and it is a two person job). I am 5’0 and my feet doesn’t get the benefit of the plantar rollers but my husband loves it because he’s 5’11 and he fits perfectly! I read from the reviews that the cushions were thin so I was ready with a Sherpa folded blanket that I put on the entire back and seat and it seems to take care of that problem! I fell asleep on it the first time I tried it and I am so glad we bought this chair because it really is very relaxing! Incidentally, the heat on the chair wasn’t so hot that it would get 
uncomfortable. The pressure on the arms however were pretty strong. The speakers were just that…. you would have to be alone in the room listening to the music because the music will fill the whole room! All in all this was a great 
investment!