The chaise lounge was easy to assemble though one incased nut was missing.  I intend to call customer service regarding replacement of the custom fit nut since it should be inside the wood frame and I wouldn't be able to buy it at a local hardware store. Quality of the chaise is great.  Looks a bit on the light weight side. Would have like thicker wood slats. I will follow up with review after talking to Customer Service regarding incased nut.