I purchased 2 of these chairs, was skeptical for I really hate returning anything.  I was really surprised, well packed, arrived on time, delivery service was new to me, never heard of them, and surprised again. The gal brought them to my door.  Each leg of the chairs were wrapped, how neat is that.  Nutshell?  they are perfect.  Keep this up and Wayfair will be my first choice in buying in the future.