Just received and assembled this chair.  I would have given this 5 stars as I absolutely LOVE this chair - but it shipped with a defective wheel. So I had to fill out a form online and hopefully they will ship out a new castor. The chair is super easy to assemble, very comfortable - the back works for me and I am 5'9". Love the fabric - it's smooth and has a hair/cow-hide like texture but soft. Definitely the icing on the cake for my "glam" office.