My new toaster is great! When I received it, I checked it out completely, from top to bottom, and inside and out. I like the brushed finish which seems to hide fingerprints very well. The crumb tray is easy to remove and re-insert. The cord is easy to store or shorten so that it's not all over the counter. 
My toast comes out with an even color all over. And I like the extra lift to the lever when I have a shorter slice to toast, so I don't have to worry about burning my fingers on a hot surface.
I don't usually eat frozen waffles, but had to buy some to try out the "Frozen" button. Perfect crunch to the waffle for me, and a lighter color and chewier for my grandson. 
We also tried some bagels, pop tarts and English muffins. Once you find the setting you prefer, everything is perfect every time!