Beautiful tree from a company that seems to have the highest customer satisfaction than the others.  We love it, however they do not respond to customer care inquiries.  I submitted a question weeks ago asking about the plug that was included - there are two extra light plugs that I would like confirmation on do not have another purpose other than when included with larger trees with more strands.  NO REPLY.

Overall a great tree for the price, better then you would get in a retail store locally.  Hopefully nothing goes wrong and we won't have to deal with the customer care group.