This fireplace is beautiful!  The stone looks real, and it heats our 18x20 family room, nicely. Ours arrived over a week earlier than stated, and was packages very securely (lots of foam and padding). No defects whatsoever. We couldn't be happier with this purchase! We did purchase the additional 2 year warranty which will take effect after the 1 year Wayfair warranty. So worth the money!