Literally came to me broken to start. Would not power up even after confirming everything is plugged in etc. It happens. However, the quality of the dryer has no excuse. The adjustable legs are of very poor quality compared to the matching washer. The door sags a little right out of the box and you cannot really adjust it for that. You can swap the hinges though. That's about the only positive thing I've experienced so far with the dryer.