Although well made, this item did not seem safe.  With this height, 28", seems that there should be a higher railing installed on each side, for support.   If the dog fell off it could be hurt.  My  11/lb dog did not want to go on the steps even with her favorite treat enticements.  Tried numerous times but she clearly did not want to use these steps.  Because of this I sent the item back to Wayfair.  Very surprised that I had to pay for the return  which cost almost as much as the item itself.  Buyer beware.