I agree with the poor reviews about the quality of the ceramic coating on the grill, pot and basket. I took it out of the box and saw tiny chips on edges and on grill. Indicating these will not stand up to everyday use very well.  Quite disappointing in a product that is wonderful in so many ways. Used it for 1st time for a perfectly grilled medium 1-1/2 inch steak and will keep this unit despite the problem with chipping and hope replacements will be available when needed (maybe even at a reduced price to compensate for the initial problem with quality finish). 
I would not return this because it is everything I want plus some but I am dissatisfied because of chipping.