I have been wanting a Simple Human Trash Can for quite some time now but never pulled the trigger because of the price. Finally ordered this one.  The first one came with the box destroyed and the trash can completely crushed.  I filed a claim with Wayfair's customer service and they shipped a new one out that same night no questions asked! The second one came in one piece.  Was easy to setup and use. Trash bags stay put with the inner ring.  The Simple Human trash bags are amazing! Holds more than the typical 13 gallon trash bags and I have never had one rip or leak. The stainless steel wipes clean. This is a very nice looking trash can! I love it! 5 stars for the Simple Human trash can and 5 stars for Wayfair's customer service!