Currently working with Wayfair to figure out where my rain barrel is.  Both Wayfair and Fed EX show my rain barrel was delivered but I never got it.  I expect to hear from Wayfair in a few days after they check with the manufacturer.  So far it's a 0 rating.  I will update review, if I can, when I get more information.  Wayfair customer service is very nice to work with.  She gets a 5.  Update - I was told it would be a couple of days and customer service would get back to me.  Well in a couple of days the rain barrel arrived, just in time for the first monsoon rain.  We are extremely pleased with how it works and especially like that it has two spigots at different heights.  It's a keeper.