Love the taste of the water and happy to not be drinking a bunch of chemicals.  I do have two complaints.  First, the spout drips a little water after using.  It's not a lot, just a few drops.  Second, 75% of the filters don't work in the dispenser.  You have to take the tray out and filter the water into a deeper container and then transfer it back into the dispenser.  This is a pain because we use a lot of water and are constantly refilling.