My first food processor, so I had a pretty high learning curve. I couldn't find any good videos on how to use it. The top was on pretty tight. I wasn't sure how to get it open so I finally settled on brute force and sure enough, it opened. I used it the first time to chop my dogs chicken. I put it into the bowl and pulsed it a few times. It was mush. Not what I wanted. she ate it without complaint. Yes, a few helpful videos would be nice.