I like the way the tub looks. When my installers took it out of the box, it was cracked and busted by the message pump. The installers tilt it to the side for thorough inspection, we noticed that the message motor was shifted out of place. This damage appears to have happened prior to shipping as far as we could assess. Update * This is the second time I received my package damaged from Wayfair. The delivery guys left the package on its side,not upright as it was instructed on the box. I understand it’s a large package, but still customer’s packages should always be handled with care. This is very upsetting and frustrating.