This piece of furniture is very nice.  The only problem I had with it was ... whoever boxed the File Cabinet for shipment did not secure the metal rods that will support the hanging files.  They should have been taped to the inside of the drawers or wrapped and kept outside of the File Cabinet.  They obviously bounced around inside the drawers and became lodged in the drawers at such an angle that we could not open the drawers at all.  I called this Support Number.  The Customer service person told me to do whatever was necessary to pry the drawers open. Then I could either order replacement parts as required or return the Entire Cabinet to Wayfair.  We managed after more than an hour to pry the drawers open.  The insides of the drawers and the tops of the drawers are quite scratched up as a result of our efforts though we did our best to pry them open as carefully as we could.  I would highly recommend secure those rods in some fashion for shipment.