When this item arrived to us it arrived faulty we sent out for the replacement parts and this is where the problems started for us, 3 months later we now have the parts and the bed is finally assembled. Wayfair went above and beyond to try and help resolve the matter as quickly as possible and I was kept up to date every step of the way. When it arrived the bed is of good quality although the instructions aren’t easy to follow and it took sometime to put it together. Very happy with the end result and would have happily given it five stars if it wasn’t for all the problems we experienced