I love it. The first time I used it was the first time I had ever seen or used one. I have used it again since and decided to keep it because I love it. My cat has to take a medicine for a couple weeks and it is sticky. You can only imagine what happened when I gave him the first dose. Right!! All over me and him and the kitchen floor. Got the job done, changed my clothes and got out my steamer. In no time I had the kitchen floor done and no more sticky stuff. I love it. I have all hard wood (laminate) floors and this steamer is fantastic for them. My floors dry in nothing flat. A mop use to make a mess. Glad I decided to try the steamer. Thank You