I was getting tired of all the scratches my Dyson was putting in my hardwood floor, so I decided to switch to Bissell. My sister has 7 dogs and 2 of these Bissells and has been happy with them. I only have one hairy dog and one cat, and I am ready to go back to Dyson. The cord is so short I can only do one room at a time. It is so lightweight that when I am using the attachments, the vacuum constantly falls over. I don't want to have to hold the vacuum all the time. I have cleaned all the filters and double checked the hoses, but my attachments no longer have any suction. Perfect suction without the attachments, so that makes no sense. The crevice tool is a bizarre shape. It would be my most commonly used attachment, but I can't use it for anything. And contrary to the pictures, there is plenty of hair that gets caught in the brush roll. I'm definitely an unhappy customer. Will never get another Bissell product.