The chair itself is 5 stars, very stylish and comfy (with pillows).  The reason I rated it 4 starts is due to the challenge of putting it together.   The instructions say 10 minutes but it will take the average person much longer than that.  In addition, it's much easier to install with two people due to balancing the assembly parts.  Lastly, the instructions, though decipherable, could be a lot clearer.