It is a great grill! It took me a while to figure out how to work it best, but after grilling something simple, like bratwurst, I got it down & had no further problems - I do realize that you have that piece that controls the temperatures firmly in inorder to get the full heat on it. The stand that I bought for it is another story:I have  had problems putting it together from the first day - it is clumsly & hard to work with. I nee help!