I cannot believe this micro does not have an illuminated keypad. In low lighting you cannot turn on/off the cooktop lite or use any other function without a flashlight. The lite is a harsh eerie color that I haven't seen since the early days of cheapy LED's.  The door finger-pull is only along the right side of the door, and in my case, inaccessible because of the wall, what a poor design! I am going to attach a handle onto the door front. The door is huge and flimsy. So much play in the hinges that the right side sags and looks unlevel unless you push it up 1/4 inch. Do not use the paper templates that for some reason you are supposed to cut all four sides, take measurements instead. I have a Samsung refrig that's great but if I had known how bad this micro was I would have never bought it.  I tried to use the "Add Images/Videos" function but it doesn't work, get your act together!