This item arrive very poorly packaged with almost completely deteriorated packaging which left the "trunk" and pot exposed and without support so one item was totally bent and cracked and the other tree (I ordered 2) had a few missing leaves and damage to the pot. The "trunks" are very hard to manipulate. Overall, its not what I was expecting and certainly not something I was okay charging a client for or putting in their home. Both items were returned. They are also rather small, and something double the size would be more aesthetically pleasing.