5/5 stars definitely ! It shipped and arrived within 5 days . There were foam balls everywhere but that's not a big deal . There was one small piece that was loose when arrived but was easily fixed. The instructions were easy to read and it came with all the parts and screws ect . We were impressed with how it was wrapped . It came all the way from Canada . The hutch looks well made and is well made . I would consider my bunny large, and she has plenty of room to hop, flop , ect in this wonderful hutch  .  Her two most favorite spots are the deck and sticking her head out of the hidey part ! we added clips to each of the doors as an added safety measure . The hutch can't be tipped which is good and is secure . I can tell my bunny obviously loves it . Get this hutch ! It's totally worth it ! I hope to add a run in the future , but it's big enough with out one . Sorry the pics aren't great . Hope this helps .