When the stool came in such a small box I was concerned it was not as advertised.  However, it's simply extremely well-packaged.  Assembly was very easy; maybe 5 minutes.  My only criticism is that it's hard to get all 5 wheels aligned for rolling; it's NOT smooth.  The seat covering is not symmetrical but does not affect function and the footrest is too small.  You really have to bend your legs back to reach it and consequently feel a bit unbalanced.  The main thing though, is it's sturdy and comfortable; two important considerations that outweigh the shortcomings.