I spent a great deal of time researching the best toaster that has all the features I wanted.  It was important to have a four slice that counts down the time left to toast.  I have several Cuisinart appliances and everyone is a winner.  So, I gave this one a try.  When The toaster arrived, I was struck by how nice it looks on the counter.  Goes well with my SS appliances.  I popped a piece of bread in and was so disappointed that it didn’t cook evenly.  On closer examination, I saw that for one piece of bread you have to use the far right slot.  I tried toasting again and the toast came out perfectly!  Even and crispy!   So, my only complaint was due to user error and that was due to not reading instructions.  I love my toaster!  Hope it lasts for many years.