While they appeared new in the wrapped packaging, when I took them out there were several,
small - yet visible, scratches and even a chip.

I had to use a black furniture pen to make them look presentable.

I’m not interested in spending the money it would cost to send them back. I will see if they can still work. But I will highly reconsider another purchase based on this first experience.
 
This was a small litmus year and Wayfair didn’t pass the test for me to earn more business.