The item arrived with one of the legs broken next I tried to contact customer support after being on hold for an hour and twenty minutes on the phone and 1 hour on live chat finally someone answer my call took all my information and assured me that someone else will contact me to further assist me with the issue in the next 24 - 48 hours and I haven't heard anything from anyone this is the almost the 4th day. I understand it's tough time for everybody but is it really that hard to at least tell me what should I do if a new piece is getting sent out or I'll just go get it somewhere else honestly very dissatisfied with the customer support I guess the only thing they are good at is selling or getting your money