Umbrella arrived with a hole. A hole that could not be seen until the entire thing was unpacked. Contacted the manufacturer thru Wayfair. It was very clear either it was a robot or did not speak English enough to understand my complaint. They literally responded with “do you want a new hole”  Wayfair finally responded after back and forth and won’t do anything, including some sort of credit, unless I send the umbrella back, which is a giant hassle. The color is great and the lights work well.