We had this shower head installed in our guest bathroom years ago and it never got used. Well now our Son is moving into the Guest room, and the first time he touched it to try and adjust it, the swivel piece that attaches to the pipe thread broke off. I don't know what engineer thought that a piece that holds an entire shower head would be well served with only 1mm worth of plastic where the adjustment ball attaches to the threaded brass adapter but he or she needs to fired. This part should have been made out of solid brass. Besides that, as far as we can tell the shower head would have been fine but like I said, we never got to actually test it. I'm guessing they have since fixed the issue with a stronger part, which I hope I can get from Delta.