Once the headboard was in stock it shipped very quickly. It was packaged well and arrived in good condition - which was one of my concerns. The headboard was as expected - I really like the fabric in person! I was happy that I liked it as much in real life as I did from the picture online. The assembly and installation is pretty simple. I had a team of two guys to assist me - suggest you have 2 people to put it together. The headboard sits a couple inches higher than my mattress so there is a small gap that pillows and such will fall back behind, which is why I am not giving it a 5-star rating. Also it would be nice if the wood sides matched the gray fabric. But overall great value and very pretty!