I received the Hamilton Beach FlexBrew Trio Coffee Maker in exchange for my use and honest review.  I was immediately impressed with how well this product was packaged and that after opening it and removing all of the components, I found that everything arrived in perfect condition.  The FlexBrew came with a thorough instruction pamphlet that made set up quick and easy.  I was able to easily follow instructions to brew a full pot of coffee for all of our Easter guests and I even tried out the single-serve pod function for one of them wanting a cup of hot chocolate. The delay brew feature on the carafe side is a great idea for those busy mornings when we want coffee as soon as we get up.  Care and cleaning instructions are all included in the informational pamphlet and look clear and concise.