Have owned this vacuum for 2 ish months. Overall a good vacuum. The hose is stiff and doesn’t like to say extended but hopefully with time it will relax a bit. The exhaust does run very hot when using. My previous vacuum would blow a bit warm with use but this one blows HOT air out which I did not expect but doesn’t harm the unit itself. The articulating floor tool is handy if you have a lot of hard flooring/hard to reach areas or if you don’t want to push the vacuum itself across your floors.