I love the dresser. I love the changing pad. I read a review saying it wasn't removable, but it is! It's a separate peice. I give it 3 stars solely based off service from DaVinci. The sides come somewhat preassembled and ours came wrong. My husband and 2 other men looked at it and messed with it for 4 days, thinking they did something wrong. My husband emailed DaVinci and didn't hear from them in their 24-48 hour window. Called them 4 days after email, which it was near impossible to find a number, they said no problem new part will be here in 3 days. Another 4 days pass and still no dresser. He called because he never obtained shipping confirmation. Magically, right after the phone call he got shipping confirmation and thanks to the weekend it'd be another 5 days to get it. Just kind of ridiculous, especially when you're in the baby business and people are trying to get nurseries set up.