Product came in a box that was destroyed. Upon opening my husband and I discovered it was horribly manufactured. As you can tell from the images above this product was substandard and broken. Staples falling out, back of chair not lining up to even be able to attach to base, base made of cheap wood and broken, fabric had marks, puncture holes on the sides, chair arms broken inside, and buttons on chair not centred. For a 550 dollar chair this was a massive disappointment. Not risking exchanging for same product. Full refund required.