The box was damaged and the paper backing is torn. The canvas itself is loose with a ripple in it. I called customer service and received a $50.00 discount; however, I feel that I should have received AT LEAST  50% off the item. It is beautiful, but you can see a ripple in it from it being loose, which makes it look cheap. If you get an undamaged one, it will be perfect for your room. The design and colors are beautiful.