When I received it, opened the box,pulled it out and the insides were pushed all to one side so the cotton was all stuck together. There was also this chemical smell. Our dog slept on it one night but after that he seemed to prefer the floor. After the first night I felt the bed and it seemed to have lumps and it was very thin. It is not a solid as the picture makes it seem. 
The positive is it does have a removable cover so its an easy wash. I am going to add a foam pad in to the cover and see if that helps.