Really happy with the look and quality of this item, it is very sturdy and comfortable. It did take me over 3 hours to build and some people may find this tricky as very fiddly. I encountered great service from Wayfair however despite their interjection the delivery service was dreadful and not at all flexible or customer friendly. My score is for the product not the delivery. Delivery took 3 weeks with constantly changing dates which you only know about if you log, very poor communication from the delivery company and I was given no flexibility at all with delivery day or time.