The actual assembly and installation of the headboard was done efficiently and neatly. The installer was knowledgeable, polite and fast.
The rest of the Handy service was terrible.   The first service date was cancelled for no reason, even though the item was here and ready for installation.  A new date was given  without asking us.  Impossible to call anyone.  Handy wants to do everything through a not very good email system when a simple phone call was all that was needed.