The mirror arrived on time ( I have to say it’s a beautiful mirror), but unfortunately has these 3 burn like marks on top  - so I immediately within one hour connected with Wayfair messaging agent to report the issue and request a replacement. 
This was Friday and I was promised a return label ( to return the current item), and a replacement by October 22nd ( since I am expecting any minute now and this is for my baby’s nursery).. as of today October 23rd no return label or replacement received.
I called wayfair customer service twice already and I get different feedback everytime. Once “ we are asking the manufacturer for a replacement “ and once “ sorry we can’t issue you a return label for free because our agents has to investigate and review your pictures” 
Very disappointed with this entire experience.