We bought this cooler a year ago, it has been the best one that we have EVER bought! 
 It keeps ice extremely well, it seems like forever, and we can keep it in our vehicle loaded every day.  We accidentally cross-threaded the drain plug and I simply emailed the company to see how much a replacement would be - they quickly sent us one in the mail to replace it at no charge!!  The cooler has been the best cooler we've ever bought!!  I liked it so much, I bought the smaller one as soon as it came out!!