For the price, one expects decent (i.e. usable) quality. The back of the couch is supported by two ~4" metal brackets on either side which came broken on one of the sectionals. Unlike a real couch which has substantial structural support connecting the backrests to the base, these brackets would easily give way if you slump down after a long day at work. We've spent the day trying to find metal brackets to brace this inherent structural flaw, but it's hard to even find a solid portion of the couch base to brace the back to. Not what we imagined.