I bought this Commercial style faucet because 4 years ago we bought a house that had this faucet but was the model before this new one and I loved it!!!   So I bought this one thinking that it has to be just as good or even better since they don't carry the model before this one anymore.  So the one thing they changed is the ability to pull down on the spray  hose.  You can't even get the spray to the corners of the sink.  It is so disappointing because that was the best part of this faucet that you could rinse your whole sink clean.  So I did call customer service to tell them this.  If I could buy the old model I would do it because this one would be great if it had a longer spray hose.  Love the quality of this brand. So that is why I can't give it a 5 star and I would tell other to wait to buy this until they fix this problem.