This chair is very comfortable. It has a cushy seat and really good back support. It definitely required two of us to assemble, specifically getting the arms attached to the seat and back. I've had the chair less than a month and it makes quite a bit of creaking and crunching noise whenever I move while sitting in it or when I exit the chair.  Be aware that this chair's highest seat height is not very high. It sits a good 2 to 3 inches (or more)  lower than a basic receptionist's chair we have. I was aware of this when I bought it, but if height is an important factor for you, check out the height info in the product details. Overall, I'm happy with this chair. I hope it will hold up for a few years and I can get that creaking noise to stop.