I ordered 2 dresser cabinets and one was fine, but the other dresser was broken - I blamed the wrapping of the box, it wasn't very secure and was missing the foam wrap like the other dresser. I contacted Customer Service (who was wonderful) and immediately sent me another dresser. Unfortunately, even with the extra padding, the next dresser was also broken (sent pictures to Customer Service the second time I called) who confirmed the broken mirror panel and they sent another dresser promptly. Fortunately, the third time was a charm and it came intact. These dressers are beautiful, sturdy and modern looking. Wayfair's Customer Service was superb and I give this product and their Customer Service 5 stars. Worth the wait to finally receive a great dresser for the price!