Packaging was damaged. and product exposed to the environment.  I called customer service and told them I was concerned about damage and did not want to open the box further as I would not know how to return It if damaged.  She said to open It and if damaged they would send me a piece part two replace It.  The components that are damaged would not allow me to set up the furniture to use and I would need to wait.  I cannot wait as it’s needed for guests arriving.