First off, I had to wait almost a month for this bed to be delivered. Then, once it finally was delivered, my husband spent a couple hours working to put the bed together, just to realize that the slats were missing. We then had to take the bed apart and it the pieces have been sitting in the corner of our bedroom while we wait for the replacement slats to be delivered. I will say, J&M's customer service has been great to us, but what happened is still a bummer and I can't say I would've ordered this bed had I known that it would be over a month before I'd even get to use it.