The quality is great! We are used to mostly IKEA furniture, to give you a reference of my quality expectations. Delivery was easy and on time; right to our door and we live in a condo on the 2nd floor (no elevator) . I love putting together furniture and I like to think I'm pretty good at it but this bed did indeed take about 3 or 4 hours to assemble, which I expected based on reviews. It doesn't seem to go together in an intuitive way (so we had to really pay attention to the steps and undo some our work to do it properly), but once together the functionality is great! I LOVE the easy access to storage underneath. It is so much easier to see and grab items from under the bed with the bed lifted than trying to look under the bed like we did with our last bed! It is easy enough to lift the bed to view storage but no so easy that I worry about small kids getting into the storage area.