The chairs arrived expertly packaged, which I truly appreciated.  The chairs are just as shown in the photograph, with the exception of the cushion.  From the photos, the cushion appears ivory, when it fact it's a darker taupe.  That was okay for me, but had I wanted a lighter color, it would have been disappointing.  The cushions are very firm, again okay by me.  The quality of construction is excellent.  These chairs are an excellent value for the quality.  I would highly recommend.