This item ships using Large Item Carriers, so delivery issues are only natural. Luckily, I only had a couple of issues and the boxes arrives undamaged as far as I could tell. Unfortunately, that's most of what's good about this item. I thought I might have received the wrong item by accident, but you can check for yourself the Assembly manual on Wayfair. The build quality is awful. The middle light bulb blew out within the first 10 minutes of using it. Most of the wood is unfinished, and the headboard is part particleboard. The unfinished wood also chips extremely easily and feels really soft. I wonder if it's even real wood.