I had such high hopes for this bed! but I believe they messed up the labeling on my bed! after so carefully following directions, I noticed it was not working when lifting and trying to go back down!! then I noticed in tiny labeling on the sides.. the side marked R FOR RIGHT WAS LABELED FOR LEFT SIDE OF THE BED AND VS VERSA  im so upset. i tried to YouTube directions and there is no video for this bed. So now i will have to pay for someone to come and assemble it. ugh. a big pain.