Great experience. We are very happy with the product we purchase and the service we received.
One of the 3 chairs was damaged in shipping and we were very disappointed. My wife called customer service and the rep after asking few questions told her that they will ship a new replacement chair - I has nothing to say but WOW. That was incredible customer service and we are very happy we made our 2nd purchase with Jos and Main. This experience alone will make us come to this site for all the stuff that is available from this company. I really appreciate the level of service we received