I am very disappointed with the quality of the rugs. They are extremely thin, a lot thinner than I thought they would be actually. After 4 days of laying them on the floor to try and get the curl out of the edges, it is not working. So that was bad enough, however the one rug has a defect.
So the positive, the color is very ice, and the delivery was very quick. The packages were all intact, so no delivery damage.
I have contacted customer service and am returning them.  So the return process was very easy and painless, however, the rugs came in three shipments, and each rug came in a plastic sleeve that I had to literally cut apart just to get the rug out. Now I have to find some boxes in order to ship them back, that is going to be challenging.