Rugs are so challenging to get right, even when you see them in person. The color, the tone, the texture, the thickness... it all has to come together just right. Not to mention, with printed rugs entering the market, they can look vastly different (read: not as nice) in person than they look online. All the to say, I am very happy with this rug. Sure, it's a neutral so how can one go wrong? At first I thought it was a bit *too* light and a bit *too* grayish in tone, however after a couple of days to adjust to how bright it was against my Hale Navy walls and medium brown oak floors, I realized it was in fact just right. I love a wool rug, and this one does not disappoint. Quality look, quality feel. No issues or negatives with this rug!