This item arrived with the box damaged. I called to ask to refund the item and they want me to open the box and examine the contents to see if the actually item is intact. I do not want to do so because if it is damaged I will no longer have a viable box to return the item in and do not want to pay to purchase a box to return. I was very surprise that it did not come in an outer protected box. Not sure where this issue will end. If they will return the item and send a new one I will update my review.  This is the 3rd item I received this week that I was not satisfied with, not very happy!