Well never having had a steam mop before, I did my research on the computer and two came up tops. Off to the Good Guys and the above purchased but a little apprehensive as it looks too good to be true. OMG how in heaven's name have I survived without a steam mop in 37 years. This is a fantastic product - my observations below:- Great Price Light and easy to maneuver. Constant steam in 3 seconds flat Gets into all the corners with it's triangular head Comes with two mop heads - one with a gritty finish which attacks my tiles that have a dimpled surface. Cleans like there's no tomorrow's. Easy to fill water container. Extra long cord. Fantastic product Bissell - I've kicked the old sponge mop in the head and turfed it in the rubbish. Only negative is that I didn't buy it 37 years ago LOL Thanks for a fantastic product which I whole heartedly recommend!!