My chair arrived in a well packaged box and nicely covered. The legs had to be put on and were found in a zippered compartment under the seat of the chair. Ince put together, I looked it over and there were no issues. The pattern was slightly  off-center but that was it. It was only noticeable to me because other reviews stated that it was an issue so I was looking specifically for an imperfection. 

The chair is very, very firm BUT it is an accent chair and I am ok with that. Because of it being extremely firm and the minor pattern issue, I did not give it 5 stars.

I will be making another purchase very soon.