The rug arrived much sooner than we thought it would, so that was exciting! When it did arrive it was packaged very securely. it flattened out within a day or so. The colors are beautiful, warmer than the pictures but honestly that’s what I was hoping for based on pics in other reviews. it is very soft and comfortable to walk on. Will be a bit challenging to vacuum it, will probably use the hose to get in the ridges, but worth it for such a beautiful rug. Very happy w the purchase!!