Keeps coffee warm, which  is ok for me, but many people like their coffee hot. The black finish on the heating plate starts to come off right away--which makes it the warmer unsightly. The switch location at the back of the unit is inconvenient and awkward--it should be on the side or in front and should be a rocker switch, not a slide switch (which requires two hands, one to slide the switch, the other to hold the warmer in place while ooperating the switch). "ON-OFF" indicator light is so dim, it's difficult to tell whether it's on or off under normal lighting. I have always liked the Mr. Coffee brand, but this item doesn't cut it. I use it, daily, but each time I use it, I'm reminded of its inadequacy--a small daily frustration that nobody needs. Model MWC.