I received the Shark Wandvac Self Empty System with HEPA filter for my use and honest review.  The product arrived in perfect condition and had been carefully packaged for shipment.  All of the parts and pieces were present, including a Quick Start Guide, which was very helpful, along with the Owner's Guide.  Even after reading the guides and allowing the unit to fully charge, I made the mistake of hitting the wrong button and spilled the entire contents (of my cat's litter mess) back onto the rug, so I would caution first time users to be careful not to do what I did.  The best part - this little "workhorse" does a very nice job and because it is lightweight, it did not leave me with a backache!  This is high praise from me and I am delighted with this product.