I ORDERED 3 SETS FOR MY DAUGHTER.  THEY CAME PROMPTLY.  UNFORTUNATELY 1 SET HAD 2 BROKEN DINNER PLATES AND 2 BROKEN CEREAL BOWLS.  I E-MAILED WAYFAIR AND THEY IMMEDIATELY STATED THEY WOULD SEND ME A NEW SET. WHICH THEY DID.  VERY HAPPY!  WILL SHOP THERE AGAIN