The Suede Standard Armless Bean Bag Chair & Lounger has been a huge letdown. Received a defective chair right out of the box. It was clear that there was no quality control in place, and the return process was a nightmare, encountered difficulties at every step. After months of waiting for a resolution, my problem remains unsolved. Despite numerous promises and assurances, I have yet to receive a replacement  Terrible experience overall. Avoid this product and company at all costs.