I received 6 boxes of these tiles.  They are exactly as described.  Although they were packed VERY well, we did have 1 box that had major flaws (chips, cracks, irregularities, etc.), and about 2 boxes that had minor flaws (which we felt may not be seen after installation).  I contacted Wayfair, and within a couple of days they had a replacement box shipped to us at no charge.  They also issued me a credit (when I asked) because they went on sale after I purchased them.  I was concerned about buying tile online, but this experience has been very good.  I would definitely buy these again!  

Pros: great customer service, product as described on website, great price
Cons: some major and minor imperfections in the tiles