All in all this vacuum works well. Pros: great suction, long cord, the hand tools work great for under the bed, picks up dog hair like it says it should. Brush/beater doesn't get hair wrapped/tangled around it. Cons: its a little heavy, I haven't figured out how to clean the top of the cone under the filter, the one thing that I liked when I ordered this vacuum on line was there was a switch on the hose to change the suction for the hose like the picture shows, but it didn't come with that feature, don't know why its on the picture but not on the vacuum, weird. The reason only three stars is its weight and the hose switch that didn't come on the vacuum.