Given the previous reviews I hate to sound like a broken record but I too had issues with the clock immediately after purchasing this coffee maker. The last coffee maker I had was also a B & D and started leaking from the reservoir flooding my kitchen every morning the day after I got it. This model has a digital clock which has slowly disappeared day by day to the point where it no longer shows up at all, making the coffee setting function completely useless and impossible to use, which is the only reason I purchased this coffee maker in the first place. I suppose I can only blame myself for foolishly purchasing another B & D product after the first one was faulty. I guess there’s a reason they are always the cheapest options at the store. You get what you pay for in this particular instance. I will never buy another product from B & D as long asI live. B & D customer support: If you would like to convince me otherwise, please contact me.