I'm going to preface that I haven't owned a Keurig for a long time because I'd previously had two that broke within 1 year and didn't make the best coffee...so I wasn't impressed with the brand. However...this machine changed my mind. I've been using it at my office and I love all the options and how easy it is to use! And the coffee comes out great! I love the filter and all the different options. I didn't get to use the smart capabilities as there is no wifi but I did download the app and found it very nice to navigate...plus the recipes were a nice bonus! I would definitely recommend this as its become my daily coffee fix!!!