I gave 5 stars due to the excellent customer service.  I ordered this stool for my vanity.  The first stool arrived stained and dirty.  I was not able to remove the orange rust stains on the cushion and chrome legs. Customer service was great and immediately sent a replacement stool.  They suggested we donate the defective stool.  We donated it and the replacement stool arrived within a week.  It's in perfect condition. Thank you, Wayfair!