I got this as a gift for x-mas and have used it a few days to bring lunch to work and I love it!!!  All my co-workers have commented on it. My food is perfectly warmed and not dried out when I sit down for lunch. I love that I only have to bring the insert and lid. I leave the carry case and lid at work, plug it in when I get to work and 
food is ready a few hours later. Love this!  So worth having.