The look of this toilet paper holder is really nice. The finish is beautiful. Sadly I will be returning, it was purchased for a built-in located in the wall of our bathroom. I read reviews stating the arm moved, I was specifically looking for this function in order to replace toilet paper. However it does not move easily there is a plastic washer that is snug between the arm and wall mount piece. I loosened all the screws in hopes it would release and allow the arm to move freely, unfortunately no luck.