I am extremely impressed by the craftmanship that has gone into your product.  My family owns a plastic injection molding shop, so I am constantly picking apart any plastic or metal fabricated item I come across.  I put my grill together myself and I found not a single flaw. Every hole lined up properly, every bolt screwed in with ease, and the craftmanship on the knobs and handles is impressive (beautiful to a plastics person).  You can see the pride your company and employees take in your products.  Now if I can just master griddle cooking so I can do your product justice.