I've had the microwave several months.  Performs well.  It's intuitive.  I only have basic features but it's more than I need for daily use.  The melt/soften is too powerful and butter turns to oil quickly.  The mounting bracket's clips seemed to been a little out of alignment with the clips on the microwave they were supposed to catch, so caused a few explicatives from my husband.  Overall, as long as it lasts 15 years, I'll be happy.  Oh tech team, you have to push the buttons kind of hard to register.