the refrigerator came well packaged and undamaged. set up was a breeze and was usable within 4 hours. took a moment and connected the fridge to the smartthings app. now that it s connected i can get notifications that the door is left open and i can control all the settings without having to be home. it is so well thought out and organized. i didn't think i was going to like having to shovel my own ice, but its simply quicker to do it yourself rather waiting for the ice machine to get cranking and then have it spill all over the kitchen floor. the doors have plenty of space to store gallons of milk or whatever other large items you can throw at it. all in all the fridge is amazing and would recommend to anyone.