Got this bed and had a problem with the slats falling out on the left side of the bed within the first few days. After 2 weeks of emails and calls they finally sent me another bed to replace the one that kept falling apart. So I unbuilt the "broken" one and rebuild the new one. Second day I had it SAME EXACT PROBLEM ON THE SECOND BED! So today I went out and bought plywood and a table saw and had to cut some wood to try and make it work! Bed is now more firm than I like. But I don't want to fall through the bed again!