to my surprise, the order arrived in 3 days, 'coz i was expecting a week or so. exactly as described. before the purchase, i read thoroughly every review about this product. upon receiving the order, i know i won't regret for this purchase. the only thing, however, is the height of this chair is a little bit short (as one previous review mentioned). but hey, i m 6'3" and i found this height is acceptable. i think this shouldn't bother most of people. good buy, worth the money!