When I decide to buy something I may look at style or features but usually I want it to be what it is intended to do. In this case I bought a clothes washer. When I put my clothes in I want them to come out wet and clean . I have found that your settings are not my settings are. I’ve had to try every setting and function to get my clothes to wash the way I would expect your product to produce. With that being said there are to many options on everything made today. You can come up with all types of excuses to justify your features and your prices but it’s a washing machine and I would love to hit the button and have clothes washed without having to figure out which setting would complete that task. Thanks