I am very pleased with my most recent purchase of the InSinkErator hot water dispenser! This is the fourth (4th) unit I've owned, I'm a very satisfied customer and when a unit goes belly up, about 4-5 years of daily use, I just get another! It's great for teas, warming up soup right out of the can, topping off my coffee cup or sanitizing items. Where every you use or need very hot water, this product will deliver! Each version I've installed has been easier, as the instructions are so detailed!