We ordered this chair with our fingers crossed because no local stores had anything in stock or that was able to be delivered before an upcoming surgery. I was nervous not being able to try it out first but it is really pretty comfortable especially for the size, looks nice and so far the heating and massage work well. I’ve successfully slept in the chair for over a week post surgery! It is shorter and smaller (good for bedroom) so I wouldn’t necessarily recommend it for anyone very big or tall. It suits me at 5’6”/140.