I ordered this product In mid December. It is now January 5 and I still have not received my two armchairs. The only response I got was to check around my house because the ups guy had to deliver them and then told me actually they hadn't shipped but would in a day or two.  A week went by and the second rep told me she didn't know why it didn't get sent out and it might be on back order. My order status shows sent but tracking number sends me to a page that says it was void. If you do order from this company just be very careful, this was my first and my last ever doing so.