It was shipped in a timely manner and arrived in good shape. I got it set up and plugged it in. I didn’t hear anything! Is it running YES! It is so quiet you can’t hear it running! It’s the perfect size and will more than double the size of the freezer on my refrigerator. The price was a great deal. It had another feature that was not shown n the add. Baskets! Awesome! Thank you Wayfair.