I originally wanted a hot water dispenser so I could get rid of the coffee pot and use a coffee press. I was excited to find the filtered water/hot water combination. The filtered water is cold enough for my likes, but note it is not refrigerated. The unit has been installed for a month now and we love it. I signed up for notification when the water filter will need to be replaced, which will be handy so we don't forget. We have adjusted the hot a bit hotter for coffee and it is also great for tea and instant cereals, etc.