I bought 2 love seats and I have to admit I am very pleased.  The couches are classy, strong, and true to the picture.  I really like the fabric it is soft.  I've received nothing but compliments on them. The only issue was the shipping.  First the website gave me an estimate window of 1 whole week, but it didn't come til 4 days after the last estimated date which is very misleading.  The kicker was that the delivery company was a whole 45 minutes late after the window they gave me of 4 hours!!  So in all it took longer than it should, about 3 weeks.  So because of this they issued me a credit which was great and I didn't ask for it.