I received this toaster as a product tester, and it's a pretty good toaster. The extra wide slots prevent your bread and bagels from getting hung up, when they pop up after toasting. I love that you can put frozen items in. I only gave four stars to begin with, as I'm still trying to get the settings right to toast frozen items without having to go back for part of a second cycle to completely warm the inside portion. If I can figure that out, I would give this five stars. Still a good toaster, though. [This review was collected as part of a promotion.]