Overall this paper towel roll works well and seems of good quality. The one issue I have is that I have it mounted to the bottom of a cabinet in my kitchen and it seems to hold the towel roll at a slight horizontal angle. This doesn't effect the functionality of the towel holder at all, but it does look a little crooked even though it's mounted flat on a level surface. I think if you were mounting to the wall like the name recommends the towel roll would angle slightly towards the wall which would not be noticeable at all.