I received this vacuum for evaluation and review. I must say I was very impressed. This model is designed to be great for pets especially hairy ones. I currently don't have any pets but plenty of people hair is definitely a problem with my other vacuums. This BISSELL pet hair eraser had no problem, it picked up any hair that it found and the roller brush was perfectly clear of anything. I couldn't believe how much dirt it picked up that my current vacuum had left behind. My current vacuum is a standard upright type so I needed to get used to the swivel of the head. And it seemed to be a bit heavy but I've not used this canister type before. The hand held turbo lift off head worked perfectly on my couches. My only complaint is the hose seemed too short, so the vacuum had to be very close to you. I needed to place one foot on it so I could pull on the hose enough to ready couch cushions. But all in all this is a great vacuum.