I have mixed feelings about this product. I love the look and the fact that you can barely hear it running. However, I the drying capabilities are awful. If I don't use the "SANI" cycle and the rinse aid, any plastic dish is literally dripping wet. The rest of the cycle options are wasted. Although I haven't had any trouble yet, (it's only been two months), the middle and lower racks seems a little flimsy. Also, the arrangement of the rack tines don't always allow for the most efficient loading.