This arrived in two pieces. Not sure if that was intentional. The packaging was poorly surrounding the holder. The box too large to hold the product and it’s plastic wrapping together. I think it unraveled along the way. The piece with the metal fencing had scratched the wooden part.  Having needed a paper towel holder, we kept it. The paper towels sit on top of the scratches, so that worked out. As long as we grab it from the bottom it sticks together. The packaging could have been done with care, and I might have better feedback today.