I have been using this for over a year now.  After using it a month or so the stream of water wasn't coming out enough for my dogs to drink there. They sent me a new motor which worked for a while but now there's another issue.  I think it now has a problem sealing tight at the plumbing unit so I have to push it down and get it just the right spot for water to come out.  It is fine for them to drink from the bowl but I could've used a plain bowl for that.   It is a lot to clean and you have to replace 2 different filters frequently.  We have hard water and the deposits stick to the parts like they're glued on so it's not very attractive looking.  If they could come up with a filter for hard water, it would be much easier to use.  As a last resort, I would recommend this product otherwise, a regular bowl.