This is a great starter espresso machine. I never owned one and with so many different options and brands, it’s hard to choose. I know Delonghi is a great brand, plus this comes at a great value. It was super easy to get a hang of it. I’m using the store bought ground coffee and it’s best if you use the espresso shot cups. That way you know you’ll make the exact amount of coffee. I love the use the frother/steamer because it makes the milk so foamy, perfect to make a great cappuccino. The water tank holds a good amount of water and this machine doesn’t leak at all. The tray is double so you have the option of using different cup size, just take out the inside tray. This is a great, quality product. I love it and would definitely recommend it.