I purchased these hooks to hold small light weight wooded  items.  They were purchased as a gift from my husband on a trip to Hawaii.  The one item is of two dolphins nose to nose that forms a heart.  I installed to hooks exactly as directed and didn't even hang the item until the next day.  The hook left go and the dolphins fell and both tails were broken off.  The item is not replaceable  since we will not be returning to Hawaii and the store is now out of business.   To say I am upset is putting it mildly. Your products have such a good reputation it's sad to have such a bad experience for such a meaningful gift that was ruined.