The fireplace looks amazing! Exactly as seen online. It shipped in 2 separate boxes and arrived within 2 days of each other. The only con we have is the visible seam connecting the two upper and lower parts of the fireplace (can be seen if you zoom into the photos online) however it doesn't really bother us overall. There are multiple flame strength levels that can be changed depending on the mood you're going for. It heats nice as well! Overall its exactly what we were looking for. It also gets a lot of compliments as the focal point of the living space. Would recommend!