The couch arrives in 3 boxes. We only received one of the boxes. Wayfair wasn't helpful and FedEx still doesn't know where our other two boxes are...which means, we don't have a couch and Wayfair still has our money. But no, worries, Wayfair gave us 10% off our next order to "make things right." HAHAHAHAHAHAHA. Classic. Seriously, this is a first-world problem and I'm not losing sleep over this, but I do NOT recommend purchasing big-ticket items like this from Wayfair. They just don't have the bandwidth to really solve problems like this for their customers.