We just received and assembled this Futon. The mattress we received was the wrong color, which Wayfair was quick to resolve to my satisfaction. That said, it's very hard to put up or down. It's definitely a 2 person job and requires some "finessing" to get it to move at all. If you want it to always be a couch or always be a bed, you may be okay. If you want to use it for both (which isn't that why people buy futons) don't buy this product. Also, I'm a frequent Wayfair shopper but just learned once something is assembled you can't return it. I've always been happy with my Wayfair experiences, but I won't be buying furniture from them anymore.