Below is summary of Pro and Cons of my experience:
Pros:
Customer Service was easy to contact, short wait times, and friendly in helping to resolve problems.
Cons:
My Order arrived within 4 days but was damaged; packing was extremely poor; customer service processed a replacement.
My 2nd Order:  The sink arrived within 4 days shattered.  Packaging is extremely poor.  Delivered by FedEx; Customer processed replacement again.
My 3rd Order:  After this shipment failing to arrive after 2.5 weeks, I contacted Wayfair and a 4th reorder was processed.
My 4th Order arrived in tact within 4 days.

My