I received the furniture onTuesday, Oct. 4th.  Unfortunately, we had to evacuate on Thursday because of Hurricane Matthew.  So far in the short time we have had the furniture, we love it.  It is firm but not stiff.  The couches are big and cozy.  I have a little OCD so I was worried about the slipcover look.  It is very easy to refit and snug up.  A couple of the feet on the chair were broken but I immediately called, sent pictures and so far happy with the customer service dept. I was apprehensive about ordering furniture on-line but the pieces purchased are just as good as my local furniture purchases and with a better price point.  I am happy that I made the leap and ordered the furniture.