I had this chair at my job a couple of years ago, after I left I wish I had bought it from my previous employer. It is so comfortable, provides lower back support and is very soft and squishy, but still firm enough to give you enough support. I sit in a chair 40+ hours a week and I this is the only chair I found that doesn't make my back really sore after sitting in it. I just a couple of weeks ago bought it again from Wayfaire and I am so glad that I did !