The unit is very nice but it arrived with a crack on the front of it. I have been in contact with various departments and initially things moved forward quite quickly. I have contacted Ryan, the case manager and he promised to send furniture restores to our house to see if the damage can be fixed. Apparently the were going to set up a time with me today but I have not received anything yet. I will contact Ryan again today and see what the problem is, but as you can imagine I am not that happy. The sideboard costs just over a 1000 dollars and I expect it to be in pristine order. You need to sort out your shipping/delivery people. The side board was delivered on a dolly, not on a pallet as it should have been.