In fairness, Wayfair customer service did an excellent job of outlining the pros and cons of returning this piece of furniture.  The piece was very well packed and we would not be able to return the piece because of the price of repackaging.  

The color was described as sand but the color of the piece was tonal grays.  The photo was definitely tonal browns.  We are going to keep the entertainment center and cover it with material for a headboard.  

I have ordered quite a few things over the years and this is the first mishap.  The other Norloti Entertainment with shelves would not have matched this piece as anticipated.  The website photos indicate that they would but have they have different color names (Sand and Alamo).  

I definitely will order from Wayfair again.  Customer Service was great and responded that they are crediting the Wayfair charge account.