Delivery was fast and on the day they estimated. This bed is sooo comfortable! I'm surprised people say it is too firm for them because, for me, it is perfectly soft. Not too firm at all. Also, the smell is not a bad smell, just smells new. Like fresh paint almost. Just give it a couple days to expand and the smell will be gone, just like the box says. I'm still afraid the price is too good to be true. Let's see how long it lasts.