Lets start from the beginning. The delivery was very good. They sent me emails saying when and what time they would be there. They called before saying they were on there way. There was no waiting around all day for a delivery. All but one box was in great shape an the one box was slightly opened but I think it was due to it being so heavy. They took pictures and noted it was slightly opened. After opening all the packages nothing was damaged and fairly easy to put together. The set is very sturdy and looks great! We did have one issue with one of the chairs being kind of wobbly and I believe was just manufactured incorrectly. I called Wayfair and they resolved the issue promptly with no problems. My hats off to the customer service at Wayfair very nice people and pleasant to talk to. Great experience definitely recommend Wayfair products.