I am so pleased with the purchase of a dining set for my small apartment. I ordered this furniture with some trepidation, inasmuch as I have never ordered furniture online. No worries. While I thought the Fed Ex delivery would dump the boxes in the lobby, Fed Ex was fast and delivered them right inside my second-floor apartment. Everything had been padded and packed securely. There was no missing hardware and everything fit into the pre-drilled holes exactly. (I had read such horror stories about other companies). I'm 84 years old and I found the assembly was easy.I assembled the table and chairs using the tools provided as well as just finger tightening. My son came over with his power tool and completed tightening everything securely. I rate my experience five well deserved stars!