Love the quality of these chairs! We had an issue with FedEx and their delivery....placed it right at the edge of our closed garage door. When my husband started to leave (always open the garage door from inside the vehicle) the delivery was so close he didn't see them and backed over all 6 chairs. I immediately called Wayfair and there was absolutely no hassle at all. We managed to salvage 2 chairs out of 6 and Wayfair sent us out 4 new ones!! I sent them a picture of the damaged boxes and there was no question on their part as to the need of replacement! I can't say enough about the quality of the chairs and the customer service of Wayfair! They live up to their name....they are WAY FAIR!! Thank you, Wayfair!!!