Package holding parts (screws, washers, etc) was open and all the parts were all over the box. Some parts missing. The bed had a horrible odor to it. You need to air it out a few days before you can sleep on it. We bought a 9 inch box spring and pillow top mattress. It didn’t fit. You need a low profile box spring or need to get plywood and turn it into a platform bed. We got a king. It’s a really tight fit but we made it work. The bed itself is a nice looking bed if you can deal with all the other issues.