The bed is beautiful, but set up was a nightmare. Two of the most important pieces were mislabeled, so we spent the first 20 minutes trying to figure out the configuration backwards. Once we figured that out, we thought set up would be straightforward; however, due to missing washers (we had to use 5 from our own toolbox), warped screws, and poorly drilled holes it turned into a lengthy assembly process. It is also worth noting that the provided screws and washers were COVERED in a sticky greasy substance that we had to wash off before assembly to avoid getting fingerprints on the upholstery. Other than the assembly issues, the bed looks very nice and more expensive than it is. The existing customer photos are a more accurate representation of the item's color - it's not cream, more of a linen/oatmeal shade, which is what I wanted.