item arrived barely in its thin layer of plastic wrap and with a huge greasedirt stain on a large portion of the item. Customer service demanded it be sent back in its packaging but obviously it couldn’t be and I was told they couldn’t help me then. They also refused to send packing materials for which to send it back in. after a week and escalating the issue to upper management and practically begging, they refunded the cost and allowed me to dispose of the damaged item.