Mixed feelings.... GREAT rug, beatiful, nice and thick, great colours, well made -- couldn't be more pleased with the rug, itself.  Lousy delivery. I'm partially disabled. Delivery people almost always put packages ONTO my front porch, itself. If by chance they don't do that, they leave packages by the front porch door, at the top of the steps. Whoever deivered my rug put it on the corner of the house, WELL out of sight from the interior of the house, where it sat there for a day and night, undetected, an easy theft for anyone looking for a crime of opportunity (next to cross streets, no less.) Fortunately at some point it must have fallen to the ground, where it had, quite literally, a lower profile, but got sprinkled by the sprinklers. SO: 5 points for the rug itself, minus 10 for the delivery.