Very nice rug, okay price, problem with Wayfair online system not being responsive.  As a result, the rug was delivered to the original (wrong) location, not to the corrected actual location.  I requested a delivery address change immediately after I placed my order online.  There was no confirmation of my delivery address change request and the rug was delivered to the address I had requested originally.  The time between placing the order online and requesting the new delivery address was very short (hours, not days).  Having to haul the rug myself to the correct address wasn't fun at all.  It's a beautiful rug though, and we're enjoying it.