The shipping company damaged the fridge. The box it came in was damaged. The fridge has dents on both sides and the back panel is missing.To get a refund, my daughter would have to find a box to ship it back in. The box it came in fell apart and have it picked up, wait for you to get it back and process it, before you would send another.An what do you do for us You give us a 20 credit!!! REALLY I will not be ordering from you again!