It’s a great product. We have been shopping for an AC quite a bit but couldn’t decide on what to buy. And this item is just like what we expected. Takes a bit longer to cool down a medium size room but it’s cooling down (note: our room is facing the west so it’s hotter when sunset). We have used it for 2 days so far and are liking it. And yes, a bit of loud when it’s running; but we don’t run it the whole night so we set a timer til late mid night and have the fan running for the rest of the night. Overall it’s a good buy.