I was really surprised (in the best way) when this rug arrived. It was so tightly rolled up I was thinking the ends were going to be curled up, something I HATE. But to my surprise I opened the rug and it immediately layed completely flat!!! The pattern is beautiful, the rug is so soft, and while it is a thinner height- is of great quality. I've never ordered a rug online in fear of hating it and have always looked in store for options, always ending up with something I wasn't completely happy with. So happy I took a chance on this! And shipping was fast and flawless. If you are weary of ordering a rug online, give this one a try, it's a good one!