The main pillow itself I am actually happy with.  My issue is that this item pictures both a neck rest and an extra pillow, but they were missing in my order.  I thought I was buying them all as a set.  It turns out none of these extra little pillows are actually included.  When I asked customer service where the rest of the pillows were they said they was not supposed to be included.   The quality of the item is good, but just know that you are not getting everything as pictured.