It’s a nice crate but it came damaged with a cracked top. A replacement top is coming and Wayfair made that process to get a replacement simple. I am giving it 3 stars because of the measurement and size confusion. The interior measurements are incorrect, so if you use them when ordering a crate mat, your mats won’t fit. Now I have 2 crate mats that are too big (see picture 1) The true interior measurement is 27 deep x 16.5 wide.Let’s also talk about the overall  size of the crate and what size to get. I have a long legged chihuahua mix currently wearing an e- collar after back surgery. He weighs 16lbs and this crate in my opinion is too small. This crate says for dogs 29-40 lbs...I knew better and went with the Large size (for my small dogs)and it is still small in my opinion. For now my patient will have to stay in his recovery pen...but his much smaller sister (12 lbs- short legs)loves this crate with the pad folded under.