Comfortable, Fits the room perfectly, material gives it perfect luxury feel. Dealt w/customer service to order it originally (bc there was supposed to b a SALE, there wasn’t), it was delivered and the incorrect item arrived after waiting several weeks. Then dealing w/Cust Serv to correct the issues was lengthy and a bit of a battle. Chair is good... in the end it all worked out, each of the 4 Cust serv reps thought they were doing a good job... but no one was actually listening, and it didn’t have the “right” or “ability” to finalize/correct this issue. Had to almost lose my patience and mind.