The rug looks nothing like the picture! The rug is a shag rug and the colors are way too dark. I thought they sent me the wrong color, but after reading reviews I can see it's not the case. Too bad their return policy stinks. They don't pay for return shipping and who is going to pay on their own to return a heavy item like this. I would never have thought I would return it and wouldn't if it looked like it did in the picture.  Very deceiving! Oh well, I will never order from them again.