Bob b. I recently bought A folding bed from wayfair for My grand daughter and after a month a small bent wire poked out of the matures .I called wayfair and they apologized, and said they would replace it. They didn't argue with Me it was that simple. They sent Me A whole new bed for Her. Wayfair must be one of the greatest companies in the World to work with. I just can't say enough, I would highly recommend them to every one.Thanks again Bob.