Started opening the cartons to discover a defective wall panel.  Talked to customer support who got back to us in a timely manner.  Zachary and another sales rep spoke to us and we received the replacement panel in less than 4 days.  While waiting have been assembling what I can and have been following the manual by the letter.  Great instructions and easy to navigate as long as you take it step by step.  I feel we are getting a quality shed from a reputable company who stands by their products with a great support/sales rep team.