These statues were packed questionably. However, the quality of the products is the real issue. There were many paints globs on the gold stars and the black bases were somewhat scratched and not sealed properly all the way around leaving gaps at the seams. They did arrive quickly though. I would say this is a manufacturing/quality control issue, and nothing that Wayfair was personally responsible for. If the size and basic structure of the pieces is what you require, you can clean these up and make repairs, but if perfect out of the box is a must, I'd pass.