We've owned this microwave for about six months now, and have had a GE tech out twice already, and he is scheduled for a visit tomorrow ! At the two week old mark, while warming a liquid in the unit, some of it spilled and ran right down through the perforations under the turntable. Service call one ! Apparently the cooking area is not sealed from the electronics / mechanical areas. I would think that over 50% of consumer use, is heating some type of liquids ! Well thought out design ! Next, the rotary dial on the control panel started functioning intermittently, service call #2. Tomorrows visit is also for the rotary dial. Plus side.....when it works, it does so well !