I ordered the Atlantis set for my daughters first birthday. Shipping was faster than I expected. It came a week early. The delivery drivers put the package in my backyard for me because I had no one to help me move it. I hired a professional to install it. The process was smooth and the app it comes with explains everything step by step in 3D. None of the wood was split. All of the parts were there. My daughter absolutely loves her play set. I am happy with the product quantity and the easy installation process. I have already recommended this product and company to family and friends. Great purchase that will last for years. Money well spent and I am one happy Mom.