I’m pretty sure I received a used item. The box was badly damaged and taped back together, and the rain barrel had dirt on and around the bottom. Also, it may be missing a piece around the spigot. The threaded part is far too short, so I’m not able to turn the handle when the spigot is screwed in far enough to prevent leakage (even with the included tape). Unscrewing the spigot enough to be able to turn the handle leads to terrible leakage, as it’s barely screwed into the barrel. Also, the spigot itself leaks. See pictures. I’m pretty handy, so I’m sure I’ll be able to get this to work. I just wish I didn’t have to spend extra time and money on something that already cost hundreds of dollars.