I own four locks, four key pads and four connect wifi bridges. Recently two of my connects went bad. I don't know how long they are supposed to last but mine died far sooner than I think is reasonable. If another one goes bad I'll have to consider switching to a different brand of keyless locks. Doesn't make sense to invest in a product line that is unreliable. The company asked me on a scale of zero to ten if I would recommend August to a friend. Before Schlage bought the company I would have given a five because the support was HORRIBLE. Now support is closer to where it should be and until recently I would have said hell yeah, buy August; ten out of ten stars from me. Now with two wifi bridges dropping dead I'm not so sure.