We have a new construction project. After the bathrooms were installed, we discovered the tubs barely had enough enamel. In fact, the enamel was so poorly distributed, you can see right through to the metal. The tubs look like they are decades old. Although Kohler agrees that the tubs are defective, Kohler will take no responsibility for this defect. In fact, they indicated that my installer should have noticed and not installed them. How did they leave your factory Kohler? Do you have any sort of quality control? The cost to have these tubs removed and reinstalled is great. I have already paid to have them installed once. Tile will have to be removed on both the walls and floor. Kohler refuses to reimburse any of these costs. I will never purchase another Kohler product and will do my best to convince others not to as well.