Basic washer does what it promises. It's been less than a month, but so far, everything is still intact and functioning. The machine looks exactly like the pictures on the website. You get one partitioned basket for small items/silverware. The dish trays feel lightweight, but haven't broken or bent under the weight of the dishes. Glasses hold firmly in place in the top tray. That's a good thing. Dishes wash clean and dry well on "normal".