This is a good quality crock pot that has great features. The ability to select a cooking time is really handy. The crock itself is heavy and solid. The controls are intuitive and easy to figure out even without reading the instructiins. After using this several times I had no problems with it. I really like being able to leave the house and know dinner won't get overcooked if we're running late. It cleans very easily after soaking even when food is baked on to it. The only drawback I found is the price. At this price point for only $30-$40 more you can get a product that can do so much more than this crock pot.