Delivery time was exceptional but there was no notice that it would be delivered on the day it arrived. Box had some damage but overall item had only a few scratches and no dents. The smoker is my first so I'm not experienced with any other. It's seems of reasonable value for the price but the burner is cheap and thin and the plate that holds the chips is thin. The enamel on the plate has multiple micro cracks on the first use. Starter can be stubborn on burner and usually requires multiple quick pushes to ignite burner.