We purchased this directly from LG, and delivery was fast. After much research, we decided LG in black stainless was just the ticket. Most over the range microwaves we’ve had in the past have been nothing to write home about. Not this one. The super clean design, no clunky handles, the nifty extend a vent feature, ease of use, and quiet functionality make this a winner. We’ll try the ThinQ features at some point. It’s great modern addition to our kitchen that looks great with our new LG induction range, both in black stainless. The rest of our kitchen is not worthy, we’ll need to remodel.