I knew what I was paying for when I decided to make the purchase. This is not a top of the line massage chair but it was very disappointing, worse than my expection when I received the chair. It lacks power. It feels like a few cheesy massaging units put together for various parts of your body. 
First the chair was not bluetooth as stated. There was no bluetooth module to connect to. The panel looks sophisticated but only a few buttons work effectively.
I ended up refunding it. I have to credit Wayfair for making the return easy. It cost me about $80 for FedEx to pick up the chair from my place as the box will not fit into my SUV.