I am 100% satisfied with my new Cat Tree! I ordered a different brand (I thought I would try something new) and had to return it within a month. The quality of this cat tree is excelent. I love the carpet/furry material. I have 8 inside/outside cats and they use the rope scratchers to sharpen their claws which saves my furniture. Just gave my old one to my Daughter in law to put in her bedroom, it was three years old. Will definitly buy this brand again, I love it!