We ordered 2 chairs for our new porch & they are great, undeniably beautiful, but one arm was broken when we unpacked it. It's been 3 weeks and we are STILL waiting on the arm to arrive that they are sending to replace the broken one. SO we have only been able to use one chair for 3 weeks & have to use a fold up chair at the moment in order to sit with my husband outside... kind of sucks & I'm not sure why we keep getting emails saying the order has been delayed again. For $150 per chair, you would think customer service would handle this quicker, even overnighting the parts. I've been staring at a chair in pieces for a month now.  Amazon is hard to beat with 2 day shipping and quick returns, this is really frustrating, not too sure if we will reorder with wayfair.