I like the chair. It's exactly as advertised and it's just what I wanted. The problem was with the assembly. I purchased the pro assembly service and made an appointment. I was then told there was no pro available at that appointment time. I ended up having to assemble the chair myself. The package was 93 lbs which was quite difficult for me to handle. I finally did get the chair assembled, but it took a LOT of effort and two people to get it done. I will pay more attention to the product weight and size in the future before I order.