The chair was easy to put together though the shipping and notifications of shipping could have been better. Each day I logged in it showed a different estimated delivery date. I ended up having to call customer service for assistance in finding out when they would be shipped. I asked for a call back and never got it, then got an email the next day saying they were on the truck for delivery. 

The chairs themselves are very comfortable and nice looking so for that I give 4 stars. Deducted a star for the communication….