I'm so disappointed in the cordless food chopper. Wanted to update my old Cuisinart one but will go back to that one. The Kitchenaid one is so difficult to work. Watched the video, read the instructions and yet everytime I try to use it it doesn't work. Have to remove all the food , take it apart and try and try and try to get it started. Not sure what the issue is but it shouldn't be this difficult!