I have been struggling with what to rate these couches. Let me explain. 

The good parts: beautiful color, soft touch, easy assembly, perfect size for my space. 

The bad parts: the side brackets that were supposed to be on the couch were missing, making it impossible to assemble. They sent me a free replacement, but this took a long time, was very inconvenient, and was a sign of poor quality. Now that we have them, I really like the look and size, but they are not comfortable. The back is perfect, but the bottom/seat is so incredibly firm that I have literally bruised my tailbone from sitting on it. In addition, the back popped off while sitting on it one day. I fear that these couches won’t last very long.