This is a beautiful couch and the fabric is just what I had hoped. It is actually a bit lighter in person than it looks on the website, making it a medium grey. It is very firm but will soften a bit after a few weeks. The arms are nice and high so you can put pillows and get comfy. The back adjusts to recline at different degrees so pair it with an ottoman and it’s great to lounge on. I do have a complaint. The sofa came with some damage to the material. It comes wrapped in a very thin black cover and on one of the pieces the cover was ripped. I’m not sure what happened but it almost looks like the the black material stained the upholstery. I’ve tried many things to get it out with no luck. I have attached the photos. Other than that I’m happy with the purchase for the price.