I received the tree a couple days less than the anticipated time, so that is good. I unpacked it and noticed that the first initial shock of "this can't be my tree" because the branches only came down half way on the tunks. Looking at the photo, I was like, no way! However, before I went to pursue a return, I decided to arrange the branches and was able to get it close to the photo. Takes some time, but the benefit is that the branches can be bent to your needs. I gave this 4-stars because it wasn't 100% like the photo with the amount of foilage, but, it's very close to it once you move branches around. Overall, I'm about 90% happy with the tree and will be ordering another tree for the bedroom.