Use this spa almost every night. I am 63 and the bones appreciate it. Wafair ordering and service are top notch. Delivery came week after my order on a Sunday morning no less. They took it off the truck and moved it into my garage, a service I did not expect. I moved it to the deck several days later with some help. Spa works as advertised. Great for 1 or 2, a bit tight for 3 or 4 but doable. Jets work well. I ordered deluxe package with 2 speed pump and second heater; very glad I did. Most economical. I guess the only negative is the access panel screws were over tightened and the heads mangled on several screws. Will need to drill those out to get at equipment. I let Wayfair and manufacturer know. Wayfair gave me a 5% credit. Manufacturer ( Dreammaker Spas) offered a discount on a bottle of some water treatment. Overall I am satisfied.