My in-laws recently installed this dishwasher in their kitchen.  They absolutely hate the way the bottom rack is set up.  They have squarish-shaped dishes including bowls, and the dishes will not line up properly on the bottom row racks.  The tines on the racks seem to be too widely spaced apart, and their plates will slip through and hit the water and heating implements.  As a result, they have to load some of their plates in the cups section, and put some cups in the dish section.  It's super annoying and they would have returned this product if there had been any alternatives available.