We got this vent hood for our new kitchen. Other reviewers were right: great purchase for the money! Powerful van, sleek look. There were some fine scratches on the piece, but Wayfair, as always, was great to work with. They offered an exchange, but since the product was already installed, we decided not to deal with the hassle and cost to reinstall and instead were offered a nice product credit. As for the operation and function-- we have had and used this fan for a year and half now and have no complaints! We especially like its automatic sensor that kicks the fan into high gear when you need it (ie., when boiling water).