The bathtub arrived when I was out of town. It arrived in an opened cardboard box which had been hastily closed with two pieces of tape. The tub did not have any packing material to protect it and because of this it was floating loosely in it. I did a close examination in case there was any damage and it seems to be in good condition. But, I would have expected Vanity Art and Wayfair to have ensured that expensive items (or any item for that matter) are properly packed before shipment to the consumer.