Completely happy with my purchase.  Product came properly packed and product was as shown on the website, no deviations.  Note:  There were 2 sets of instruction sheets enclosed luckily as 1 set of instructions was incomplete--it was missing a final step in the construction of the sign.  In counting out all the pieces, I noticed extra pieces in a separate bag.  These were NOT mentioned in the 1st set of instructions but were included in a final step of the 2nd instruction sheet.  As this product was made in China, I put it down to translation issues.