Well, packaging needs to be improved.  The first mirror arrived broken.  Wayfair was great when called and shipped another immediately.  Unfortunately,that one was also damaged during shipping and never even made it to us.  Third time was the charm and we finally got the mirror intact.  Unfortunately when assembled, the mirror did not hang properly.  Luckily, we saved the stand from the first broken mirror and when we hung the mirror there, it hung perfectly. Phew!  In the end, we are pleased with the product we ended up with and were very pleased with Wayfair's customer service.