we got this fridge installed in october of 2021 and now the ice maker has not been working for about two weeks. i have tried replacing the water filter and everything. it produces ice but then the entire ice bucket thaws out and freezes over as one giant piece of ice. then water leaks out where the ice is supposed to come out. i have taken the entire ice bucket out every day for two weeks and completely cleaned it out and got rid of the giant ice block and the next day the same issue arises again.