Our previous Bissell Powerfresh steamer wasn't putting out much steam after 3-4 years of use. We ordered a new one and decided to get some additional mop pads, as from experience we knew that no matter how much you wash them after use one cannot completely remove the soiling. It wasn't very clear on the website of the vendor from whom we ordered our new Bissell steamer, which was the right mop pad to order, and how sturdy it would be. Sure, we could have saved money but we decided to order directly from Bissell. Time will tell if we made the right decision, but we are happy we ordered directly from the manufacturer's website.