The chair is firm, as other reviewers had noted, but I prefer a bit firmer chair. The color is a wonderful grey beige that worked well in our nursery. We have a small room, so the dimensions of this chair are perfect, after reading other reviews, I expected to sit really low and close to the floor in this, but I am 5'5" and if I sit all the way back in the chair, just my toes touch the floor.