So happy with this oven & toaster! Would give it 4-1/2 stars if I could. 
Pros: 
Quiet - timer is just loud enough to hear it's working but not too loud. A nice change from my previous toaster oven. 
Cooks evenly - whatever I made: toast, veggies, meat, it cooked evenly. 
Small footprint - it has a smaller exterior size than most toaster ovens keeping counterspace open. 
Easy to Use - only 2 dials to set temp/broiler & time. There is also a slide for choosing oven or toast and a level to depress to start toast. 
Crumb tray - easy to remove, clean and put back in. 

Cons:
 It needs a bit more interior height to cook a greater variety of foods. Even one inch would be great - then I would give it 5 stars. 

Also suggest adding a picture in "oven" mode on the packaging so it's understood the toaster area slot closes. [This review was collected as part of a promotion.]