Chair arrived today and is just what I wanted. It's 4 pieces to assemble and upon inspection seemed fairly straight forward but instructions were missing from the shipping box. Customer service was spectacular and a replacement set was emailed to me in minutes. They even stayed on the phone with me while I did the assembly to make sure all was good. Took less than 5 minutes and no tools are needed. Looks fantastic and very well made. I'm very happy with my purchase.