When ordering, I was super excited for this couch to arrive. However, the instruction manuel was terrible and there were 3 tears in the leather as well as a tear in the cushion stitching. Also, one of the back pieces to the arm rest was broken. I am waiting on the replacement piece and recieved a $97 refund of the inconveniences but still super annoying as I was hoping for a cute, comfortable and professional looking couch for my office.