We ordered two for our new Sunroom, and really love them. They arrived in excellent condition because they were extremely well packed. However, they were difficult to unbox for 2 Seniors! The cartons had to be destroyed because the chairs are so heavy we could never have lifted them out of the box! It’s a good thing they assembled easily and worked perfectly because without the existing cartons we never could have returned them. Having said all that, now that they are in our Sunroom we are enjoying them! Very comfortable, soft leather.