I bought the SALAV XL-08 Garment Steamer back in 2019 & it’s still working GREAT! I use this steamer ALL the time & it works like a charm! In the middle of a relocation, our movers broke the on/off switch and I emailed their customer service team who was able to send me a replacement so I can continue to use my garment steamer. Thank you so much for a great product and willing to help me with a replacement!!