Arrived pretty beat up.  Bottom panel was separated from the inner side supports and the front lower trim was also broken off.  Lots of bare wood showing and edges where the paint wasn't completely applied.  This thing is held together with thoughts and prayers (brad nails and glue...not a screw in sight aside from the door hinges).

However....it looks gorgeous.  We took a discount to keep it...and after some cabinet screws, glue, clamping and staining...its better than new and looks gorgeous.  Don't plan on ever moving it though...it wouldn't survive.

Also...white glove service was pretty lackluster.  Put it in place and took away the packaging...which is great.  But they didn't adjust the stabilizing  legs underneath, the door handles needed to be installed...and the fireplace was left in the box and needed installing.  All easy stuff, but to me "white glove" means I shouldn't need to do any of that.