I really like the lamps, but the shades came in dented and damaged. It's really noticeable when the light is turned on. I've tried calling Wayfair three times over the past week to see if I can get replacement shades sent (you can only request a return/refund on their website) and both times I sat on hold for 45+ minutes before eventually hanging up with no resolution. The product itself was nice, but the experience was not great.