I ordered 4 different color of this sofa , we love the qualities . they strong and looks good and comfy they came in boxes and it was a snap to put them together . but the dark gray one was damage and had bad smell from storing to long , the thing is I did not take the sofa out of the box till after 3 months later after that's win I got the new house ready to move in and settle down . so I don't know if they gonna replace it for me or not . will see