I purchased this table for a spare bedroom. The package arrived with a plastic drawer guide broken in transit. Rather than wait for a replacement, I purchaed a replacement at a local hardware store. I contacted customer service and told them I did not need a replacement since I purchased one locally. To my surprise , I received a credit on my account for the $3.00 I paid for the replacement part. I was very pleasantly surprised at their commitment to customer satisfaction. I will definitely purchase from them again.  Also, the table was great. Excellent materials and workmanship.