Very disappointed with Wayfair's customer service with this order. We ordered this couch in October of 2020 when it was in stock with a delivery date 6 weeks out. Only when it was supposed to be delivered did we learn that our couch was BACK ORDERED. I called countless times over the next several weeks and never got straight answers for when we'd get our couch. We waited FIVE MONTHS. Customer service should've told us from the start that delivery would be 4x the average wait.