I expected a little better quality for the money that I paid. The product was properly packaged and the bench is well designed. All the parts were there. The instructions need to be better. I had to take it apart and put back together a second time. There was marks and dents on the wood that the paint did not hide. The screws on the side panels are exposed and do not look nice. There should be a cover for the screws. The material on the bench kinks. You need to stretch the material every time you sit to remove the kinks . I expected better quality for what I paid.