I ordered two and when they arrived the boxes were pristine but upon opening I found damage on one of the lamp bases, that appeared factory and my first thought this that they were factory 2nds. I contacted Wayfair via Email and a fast replacement quickly arrived. Wayfair did this without question or hassle what-so-ever, it made me feel like a customer for life. The lamps are not 2nds and they are super nice. They look like they cost way more than they did. I ordered silver and they match brush nickle to the tee. The mechanical s are 3 way and without any fault. I give Wayfair 10 star. This manufacturer makes this with a pull chain and you will have 10 stars to.