The lamps, along with all other items we've received from Wayfair have been beautiful, and high quality. No issues with the over a dozen items we've ordered thus far. Our only issue we've has is one of these lamps we ordered did not come with a shade, which should have been included, like the other lamp had. Unfortunately, we were moving and as such didn't open anything until after we moved in, a few weeks after receiving the lamps, and thusly missed the replacement window. Could we please have some assistance on having a replacement shade sent to us?  
As a follow up....I spoke with the customer care department and within three minutes they sent me a replacement shade and it will arrive in three days. Huge thank you and compliments to the department and the company for no questions asked customer service.