The desk is very nice to look at, but in less than a year of minimal use (email checks) it has completely fallen apart.  I was given different options by different customer service representatives...one stating I could receive a full refund or replacement parts or discount on a new item.  I chose the full refund, as I saw several reviews with the same issues, but then I was told that was a mistake and that the email I was sent would be used as a "coaching opportunity".  I do not know how to repair a desk and I'm not paying more money for someone to repair this desk for me either.  I went with replacing the desk, as a 15% discount that was offered by another representative was not going to happen.  I am hoping this new desk will last longer than a few months. Oh and I need to dispose of the old desk on my own.  The quality of the desk was not in line with the price point.