I have tried several time to contact Kenroy Home Customer service as requested by the lamp manufacturer before contacting Wayfair.  Just now, I have been on hold as customer 2 for over an hour!  My order  is 2939541437.  This is the poorest floor “reading” light I have ever tried to use as it has a clear glass shade and a clear LED.  This means none of the light focuses on the book while sitting directly under the lamp.  I’ve tried covering the shade with aluminum foil to see if it helps...somewhat, yes.  However, This is unacceptable as you can understand.  Please help me resolve this problem.  The lamp deign otherwise is lovely.  It’s just useless for what I need which is to be able to read a book, newspaper or magazine.  
Thank you.
Dr. Crystal Meriwether