As with another review, the quality of some of the pieces I received was more fragile than I expected. One piece broke during the bookshelf assembly, and one piece was completely missing from the bed assembly. With that said, Wayfair staff were extraordinarily helpful getting replacement parts from the manufacturer. It took a couple of weeks, but in the end, all the replacement pieces arrived and we were very happy when everything was assembled. I would advise taking plenty of time to assemble this slowly to avoid any damage, and identify that all the pieces are there before you get started. This was a bit of a challenge, since our office is not large enough to lay every piece out individually. Would probably be closer to 3 stars except for how responsive customer service was.