Outer packaging arrived damaged but surprisingly no damage to the item inside.  very impressed how the pieces were packed inside overall.  Lots of protective foams and every piece individually wrapped in a plastic bag.    bed frame felt heavier than expected definitely high quality material for what I paid.  came with very clear directions and I was able to assemble on my own in less than an hour. no extra tools needed. Everything came with it. fully assembled made no noise and nothing moved.  definitely a great purchase.