I would like to ask for a replacement on one of the side boards. Where you screw on the bolts into the board, that piece came off and is stuck in the board and no way to pull it out because the thread it stripped in there (see picture).

The bolts and nuts are of cheap quality and really hard to crew on that I stripped the threads in 2 different areas when assembling this frame. And yes I was gentle by first screwing them on by hand (since I immediately knew the screws threads were bad) and then using a screw driver. I have put together big office tables, dining tables, TV stands, swivel chairs, etc. and this one with its hard-to-understand instruction by far was the hardest to put together due to its overall cheap quality materials. I went ahead with the assembly anyway since it is non-refundable order item and really that mean you have to choice but to put together the bed.

Pros: -Looks nice.
Cons: Cheap quality