Items arrived quickly and in great condition.  It was a bit of effort to put them together but the instructions provided were clear.  We have an issue with one of the seats not fitting correctly into the back frame on one of the chairs. There are pegs that should slide into the holes on the back frame but one of the pegs is slightly off and won't fit. Placed a quick call to the customer service # provided with the packaging and we have a new one on its way.  Very pleased with the quality and the look of these chairs.