I received the "Bramers 6 - Light Unique / Statement Tiered Chandelier with Crystal Accents", and absolutely adored it! The chandelier will look fantastic in my house. Unfortunately, when I opened the package, it was obvious that some of the crystals arrived damaged. Attached to this review is a picture of the damaged items. As you can see, not only are the tops of the crystals chipped and broken, but many also have unwanted scratches and imperfections. I've tried to call the Wayfair number (1-844-263-4868) numerous times, but with no avail. I need replacement crystals to hang my chandelier, but do not know who to contact.