I want to start by saying this is one of my most favorite fixtures of my house. The Kenzo 10 light statement chandelier stole my heart from the beginning though I ran into several issues customer service was great.  Issues the lights didn’t work in 3 replacements I had to pay more for assembly and installation than the chandelier it self.  -Mirror was missing  -lights didn’t work  -broken hardware  -broken and missing parts  After a month I can finally enjoy my chandelier it is beautiful and it gives my home that wow factor.