The rug arrived fairly quickly- rolled up nicely. Once unrolled and positioned, there were quite a few bumps (from being rolled up), and it was unevenly stitched on one edge of the rug (I positioned that side to go under the couch). It's been a few days, and the rug has settled and lays flat. For the price point and rug size, I feel like this was a good purchase. It has a bit of a cushion to it. The color is very muted and gray, and the pattern on it is ok.