The rug is lovely and just as pictured, now that I finally got it. When I ordered it, it was in stock. I was sent the wrong rug which took 3 weeks to come in, after having the ship date backed up 4 times. Then it took another two weeks dealing with customer service 3 times to get me the right rug. I was told it “went out of stock” but customer service was amazing and made it right. If I order anything else I will have good peace of mind knowing customer service will go above and beyond to fix any issues.