All parts were well packaged and exhibited no damage out of the box. No parts/tools were missing. Includes everything you need for assembly including the alan wrench and mini wrench spanner. Assembly was not as bad as I was anticipating. I actually assembled the entire frame myself (no help whatsoever) in a little over an hour and a half. Not bad at all. The instructions were especially clear and everything was diagrammed properly, which I appreciated. It's affordable, well-made, and aesthetically pleasing. I highly recommend it to anyone in need of a new bed frame.