We love this chair! It arrived quickly and my husband had it out together in just a few minutes. It’s firm but not uncomfortable. Just firm enough that it doesn’t immediately start sinking after just a few times of sitting on it. We were super sad to see our 2 year old had some gel crayons marks on her arm and then went and sat in the chair, leaving a big red mark on the side of it. We thought for sure it would be permanent, especially seeing as we didn’t notice it for several hours. I took a plain baby wipe to it and it came off in seconds! The material is fantastic, especially if you want something that looks nice but you also have kids. Definitely would buy again!