My Maggie Oriental 9 X 12 rug was delivered sooner than the estimated date of delivery and arrived well packaged. I followed the Savafieh directions to unfold the rug (it’s delivered folded) and to then roll it, leave rolled for 24 to 48 hours. This helps to remove any lines and folds that naturally occur from being folded prior to delivery. Then unroll the rug and vacuum before placing furniture. I did not use a rug pad as it is laying over a wall to wall berber carpet. It’s soft to walk on under foot. I have received nothing but compliments. I am so pleased…don’t hesitate to order!