I have never purchased a rug online before because I see many comments that the colors aren't as seen on the website or that the rug is creased upon arrival.  However, my son purchased several rugs from rugs.com and didn't have any problems.  So, I took a chance and am a VERY HAPPY CUSTOMER!  The rug arrived within days, no creases and the colors are beautiful.  I would absolutely purchase from rugs.com again (and again).