I ordered an 8x10 of this carpet. Wayfair sent the right size in the wrong color. When I contacted the company they sent the correct color and told me to hold the incorrect rug for two weeks. After 13 days I received instructions to repackage the carpet and they would pick it up. I did my best but one person trying to re-roll a carpet that large and get it back into the plastic tube it was delivered in was not easy. I did have the plastic from the correct rug as well and taped it together the best I could but these carpets are rolled and packaged by a machine at the factory, it is not possible to do that by hand.  I really do not know why I am expected to work that hard when they made the mistake. I do like the correct carpet but I will remember this when I consider Wayfair for large items in the future.