Would give this 0 stars if I could! Awful experience. Ordered what looked like a gorgeous rug, it arrived looking nothing like the picture. It was cheap-looking all the colours were nowhere near as bright as the image. Tried to return it, and was told repeatedly that returns weren't possible due to Coronavirus. I waited a few weeks and tried to return it again, only to be told I could only return it if it was damaged and I'd have to pay shipping, despite Wayfair not letting me return it an earlier.  I will never use this site again and would advise everyone else against it.