I waited 3 years to get a Windmill AC! In 2020 I saw this amazing AC that would make sleeping in my bedroom in the summer month doable, this AC blew the air upwards, I was ready to buy but Windmill did not make a 10,000 BTU, I decided I was going to wait for them to make a 10,000BTU I endure my ancient AC for 3 years but it was worth the wait when my Windmill 10,000 AC was delivered on May 24 (thank you Maggie). This AC is beautiful, it comes with easy to understand directions, and all the accessories needed for installation, It also comes with a cute scissors to cut the cosmetic side panels to the correct size. I did need help to lift and place the AC in the window but the rest of the installation was a breeze, I turned my AC on and it was quiet. Thank you Windmill for making it easier for me to sleep comfortably in my bedroom this summer!