I am giving this product 4 stars because when it arrived the dryer did not work. It only blew out cold air, meaning that it was not igniting to heat up. Then I had to wait over a week to get it fixed. Plus, before this I didn’t have a washer or dryer for a month, so when you buy something brand new and are still inconvenienced it is pretty disappointing. Other than that though the washer and dryer is plenty spacious. I wish it didn’t have an agitator but so far I haven’t experienced any rips or tears in our clothes like our old one.