The ornaments come in a set of 6 and 2 of the six were damaged when they arrived.  They were dented on the sides.  We called into customer service and they promptly sent us replacements which arrived in perfect condition.  We ordered several different ornaments and decorations for our tree from your site and we have loved them all.  You've got quite the selection and the tree turned out beautifully.  We love your site and your customer service.  We're huge fans and will definitely keep shopping here!