I ordered two chairs. They shipped days apart. The first had a split in the arm rest and bad stain on the wood back. I called and they sent another chair. The second chair arrived with the glue not adhering the arm rest to the side. My husband had to fashion some new dowels and glued and screwed it. The chair had the same stain issue in the exact same location. Third chair arrived in good condition.  Not worth the hassles for the quality of the product.