This display stand arrived very fast, within three days of purchasing. As soon as I saw the package was delivered, I went out to see that the box was completely broken in half and the bottom flap was open all the way. The two large side pieces of the wood was broken in half. I contacted customer service immediately and they ordered a replacement with no hesitation. This second package arrived within 3 days as well. This time, the package was not broken and the wood wasn’t either. I assembled this by myself within 2 hours. It is very heavy though, so I had my husband assist with lifting the finished product.