I bought two of these about a month apart. The composter works great. Couldn’t believe how fast stuff decomposed. I put mostly vegetable scraps, eggshells and coffee grinds. Building it takes patience. You have to follow the directions carefully. Really some of the best directions I’ve seen but it took me awhile because I wasn’t paying attention. I build things all the time and am mechanically inclined. The second one took 2 hours. I had rusting of the hinge so much it broke. Plus the entire opening mechanism rusted and all metal parts inside. My other composter did not have that problem. Filled out a claim to the company and they immediately took care of it and are sending  replacement parts. Great customer service. Glad I choose this composter. Mentioned to my daughter in law and she bought a couple also.