Nothing to do with Wayfair, they are great! This product is very CHEAP, looks so much better on Wayfair site than what we received. In fact, we bought these for my new hair salon as storage on the salon floor, but after putting one together ( which BTW, instructions SUCK!) we decided they looked so bad and cheap that we are going to try and sell them or send them to the thrift store still in the box. :(