My husband bought this machine for me for Christmas last year since I had been missing my weekly lattes from that "chain store".  Working from home and having just plain coffee just was not doing it for me.  This machine is great since all you need to do is pour and push a button.  It's simple and the cleaning is even easier.  However, after the 1st couple of weeks I noticed that the frothing was coming out way too foamy for lattes.  I clean the spout after each use to make sure it's not grime or sticky.  I've turned the dial every which way and it still foams the milk way too much.  Its not a HUGE deal, since I just take off some of the foam, but given how much the machine costs I do expect it to perform properly at least within the 1st year of use.  If someone knows a way to fix this, I'm all ears.