Very fluffy, like lounging on clouds. The chair and ottoman only needs the legs screwed in. Super-simple assembly. To change the positioning of the back, you’ll need to pull it forward. To fully recline, you need to push the back all the way forward, and it will release the locking mechanism. Then you push forward and click to the desired position. The clicking is pretty loud unfortunately. Hopefully the seat won’t flatten with time. Only time will tell.