Hello Im sorry to say I find this product to do very well however I have purchased twice reason why the first time I was so upset that it stopped working on me and I was so pleased with it I figured it may have just been a defect or just stopped on me I use it often..so I purchased again and went to use it one morning for my work clothes and clicked and unplugged like no not again..sure enough it had stopped working for the 2nd time ..Please help me to understand why this is happening each time I couldnt return because I was out of the return and refund policy..Can someone please assist..Thank you