Very happy overall with our Bosch Benchmark. We have an open design home and the 38db quiet operation and Bosch's high consumer report ratings encouraged us to splurge on this higher end unit. It get everything very clean. A few minor items to know: It takes a while to read all of the materials and decide whether to use the auto settings or customize. We decided to switch over to the recommended detergent pods and rinse agent. The cycle time is long. The insides remain wet at the end of the cycle even with Crystal Dry. It takes effort to avoid fingerprints on the front since there is no external handle. The silverware basket could be larger and fasten more securely to the lower tray.