I waited a few days before writing this review, so I could sleep on them more than once. First, the order arrived quickly and boxed nicely. I let them air out for 24 hours and then popped them in the dryer for 10 minutes. They looked wonderful! First night of sleeping on them, I had a smaller pillow underneath because I had always used two pillows. Next morning I didn't feel all that great. Second night I removed my small pillow and it felt so much better!!  I don't need the extra pillow anymore. It's firm, but feels soft to my head. It hasn't gone flat, so it still looks full and fluffy after I make the bed. I have neck issues and this pillow doesn't add any issues after a night's sleep. Would definitely recommend!!