We used it for two summers and it was AMAZING! The tubing the connects the unit to the window is a little stuff for my liking but overall, it was nice... THEN... the next summer (summer 3) there was MULTIPLE issues, like the water tank would mold so easily, even when we would clean it regularly. The dry function would cause water to splatter out when it was on, you couldn't turn it off if it was on Cool. You had to change the mode, THEN turn it off. Then it started shutting off by itself. Empty water tank, filters cleaned, and would still turn off after 5 mins. Unplugged it and restarted and error code and error code. It won't cool or stay on. Great. Now we looking for a new one. I'm shocked it only lasted 2 summers.