My first product arrived slightly damaged (tear in the inside lining; crooked hinge) and Wayfair was excellent about replacing the main compartment.  Their customer service is excellent and, for that reason alone, I would recommend purchasing products from them (we've been very pleased with other items that we purchased).  However, this chaise lounge is not particularly comfortable, it feels cheap, and, if you look to closely, it looks cheap too.  The stitching is a bit uneven, the lining hangs down a little on the bottom of the chair and the holes for assembly are a bit crooked.  It also looks a little small next to our full sized couch.  If you are looking for a decorative piece in a small space, this should serve your purpose - just don't look too closely or sit too long in it!

Pros: inexpensive, pretty design
Cons: cheap, small, uncomfortable, shabbily made