I am delighted with the enormous capacity of this washing machine. It is really nice to wash a set of king size sheets and pillow cases in one load with room left over for a smaller this or that.  At the same time two things are puzzling: 1) how can clothes be clean when it looks like they spent most of the wash cycle in a tightly twisted mass and 2)  shouldn't a washer with this capacity cope with out of balance loads better than it does?  There's a serious amount of slamming that goes on especially with a larger load.  The pre-set cycles are reasonable and easily customized.  It seems like the detergent tray provides needless options but then our wash is pretty simple - water, soap, oxy (maybe), softener (maybe),