I received this a week ago and have to rave about it.  I originally had a 2 slice toaster and boy have I been missing out.  This toaster not only has 4 slots it also has a bagel setting!!!  You don't know the frustrations of trying to get the perfectly toasted bagel until you've tried unsuccessfully.  Not anymore with this one by Black and Decker.  My kids love that they don't have to wait and I love that they have a setting for what I love the most!  It is very simple to operate.  And if you need to pop it out to for any reason it has a release button so you don't risk damaging the toaster.  It came packaged securely and right to my doorstep. [This review was collected as part of a promotion.]