The reason we did not rate this as excellent is due to no one advising us as to the height needed for the electric plug.  Because our plug from the old range was a little higher than the space behind the GE range, we are unable to slide the range against the wall.  No one advised us about this and as a result we now have a void behind the range and the wall.  It would have been great to know so that changes to the plug height could have been modified for a complete slide in.  Plus the delivery folks had no idea how to demonstrate the functions on the range or had no tools to level the unit.  Although this was supposed to be done according to the delivery instructions.