Product itself is good for the price. Two issues I had: 
1) Shipping. I had to reach out several times to wayfair to even get my package moving and they were completely unaware of an issue. Online there are other horror stories worse than mine so this seems like a consistent issue. I had to babysit my order from start to finish. 

2). Product quality
It arrives used. Some of the parts had been worn down and already coming apart. 

For the hassle I went through and the quality I received was not worth the labor I put in to make sure wayfair did their job here. It's a nice chair but for the amount of effort that had to be put in, I would not do it again.