We've had a Samsung refrigerator for nearly 10 years and it's worked great. Which made the decision to stick with another Samsung easier but there was still some hesitation because a newer model doesn't necessarily mean better. The RF24R7201SR has been so good to us. Plenty of room for everything we need and great new features. Top feature has to be the FlexZone drawer. It's so convenient to have a place to put those oft-needed items for quick access, eliminating the need to open the full refrigerator. Cosmetically, it's amazing. It's a lower profile than our previous one so fit in perfects and has actually created more space in our kitchen without giving up any storage space. Overall it's everything we were hoping for in our next Samsung refrigerator. [This review was collected as part of a promotion.]