Love this chair. I read all the reviews and decided to take a chance. It is perfect for me. I think it is better suited to a woman or small statured men. I am 5’6” and 150 lbs and it is perfect. It is very heavy and our son and granddaughter had it put together in 20 minutes. 
When I put on the heat it hits me right in the lower back. The massage is light but fine with me. Not the kind of massage chair that are in nail salons. The lift works perfect but hope I never have to use it. The remotes fits in the front pockets and my IPad fits in the side pockets. It also holds magazines or yarn! Also use the cup holder. For the price you cannot beat it delivered to your door in 2 days, I just wish FEDEX would ring the bell!