The swing set is great. The promise that you can pay for experienced set up and assembly team to put the swing set together is totally bogus. Sounds so easy - too good to be true - it is. We had three cancellations for set up before we hired someone on our own. We received a refund but that doesn’t remove the disappointment kids experienced when time after time after time set up team failed to appear. We are owed an apology and an explanation for  such abysmal failure of performance.