Received last week and I am very excited about it.  I can replace 2 appliances with this one and save room on both my counter top and my Electric bill.  Getting toast exactly right takes a little trial and error but it is worth it,  I reheated left over lasagna in 20 minutes without preheating oven and it was great.  Not crispy or burnt, and clean up was a breeze.  It makes the best toasted bagels with no burning or sticking. [This review was collected as part of a promotion.]