Great griddle & paninni press once I finally got it. Ordered on September 04, delivery scheduled for September 16th but did not receive it until October 04.  Was  in contact with Wayfair almost daily trying to find out what the problem was and initially had horrible service from you,  took about a week to get any kind of response as to why there was such a delay into  shipping my product.  Finally got some positive feedback from service as to what was causing the delay.   Received it October 04.