There were a couple of damaged pieces. The legs were scratched, the back had a little rip in it and one piece had chipped wood. Another thing was there was no directions in the packaging. I don’t know if it flew out of the packaging because it was all ripped open when I received it (with a couple pieces sitting on the ground btw), or they just didn’t include it. But thank God for Youtube! Plus it’s a simple loveseat so it wasn’t too bad to put together. Majority of it you can’t even see it once put together so it wasn’t too bad. I might replace the legs, not because of the scratches, but for personal style reasons and I use a throw to cover the rip on the back cushion until I can find a solution for it. Beautiful couch nonetheless, quality is pretty good. The foam cushions might take some getting used to for some but I don’t mind a firm yet comfortable seat. It just might take some breaking in before it gets to your comfort level.