I prefer firm fluffy pillows and when I saw this one posted, I was very excited to try it out. unfortunately, I am very disappointed with this product. The pillow seems heavy in the bag, but when you remove it from the packaging, it is obvious that the internals are more like clumps of fabric.

This means that once you place your head on the pillow the internals shift and you get none of that firm feeling. When my head is placed on this pillow, it is very extremely close to the bed itself, as if I had a very thin cheap pillow under my head. I would personally not recommend this product to anyone looking for an actual firm and supportive pillow. From the limited experience I have with this product, it has not been supportive of my head or neck and has actually produced some neck pain.