We bought this Zerowater-12-cup Ready Pour filtered water dispenser and were very disapointed in the overall design of the pour spout as it splashes all over when pouring from the lid.  We have had a few water filter dispensers before and had not had quite so much trouble pouring as we have from this dispenser.  To pour without making a mess, you must hold the spout cover open to pour, thus also allowing germs to contaminate the spout. Not something I'd love to share with my guests. 

As well, the filters are expensive and last aproxamately 30 days, give or take a few days, and when getting close to expiring in its effects to filter water, smells of fish and the taste is unpleasant. Our previous water filter dispenser did not have this problem. I understand that varying water sources can affect the length of time that the filter will last, but the unpleasant taste and fishy smell leave a lot to be desired, especially at the higher than expected cost of each filter.