Just used the unit for the 1st time and we are very happy with it's performance. We vacuumed and steamed clean both our kitchen and hallway which is tiled as well as the rest of the house , family room, dinning room ,bedrooms that are hardwood flooring and the results were immediate. The was of operation, and the light weight of the Bissell unit made the cleaning a breeze. We would and will recommend this product to our family members as well as friends