I am literally in LOVE with this Keurig K Duo! It is awesome! I love that you can make hot or iced coffee in one machine. I also love that it has the Carafe side so that you can also make coffee for everyone as well. It works nicely, it’s easy to use and makes the best hot and iced coffee so quickly! I am so glad that this is mine! I highly recommend it! HIGHLY RECOMMEND!