The swing has been easier to assemble than expected, but we are missing a piece, and the quality of wood is on the low end. I spent over an hour sanding away splinters, and am sure that I was not able to remove them all. The customer service was great- representatives answered my call right away, and have shipped replacement parts, but it was very frustrating to realize that we are missing a component of the swing and have to wait until next weekend to finish our project.