Had to return it.  Unfortunately it’s for an elderly women. She is not able to reach or remember the button on the side for the recliner and for her legs to be elevated which is very critical to her health. We have been asked to deliver it to our local FEDEX store  in order to get our refund to buy a new chair that has an easy converter control for the chair. When we bought it we thought the remote included the buttons on the hand converter.