Just received this item a few minutes ago and immediately put it together. Upon opening box discovered the the front glass was detached from door and was rattling around in the box, subsequently scuffing up the interior opening of the unit. Glass was easy enough to reattach using the clips already there. Fireplace insert is also sitting askew inside the unit with a noticeable gap on the right side. I was very excited about receiving this but now am disappointed with the imperfections in a brand new unit that cost almost $200...
It does turn on and produce heat