I had purchased two of these deck boxes. They both arrived in damaged condition. Both of the top lids were cracked, apparently from shipping. They are no longer water resistant if the top is cracked. I contacted Wayfair and they put me in touch with the manufacturer. After several back and forth emails, the company shipped me two new, undamaged deck boxes. They were rather easy to put together and needed no special tools or skills. It was a rough start but I am very pleased and happy with my new deck boxes.