I was pleasantly surprised by the quality of this product. It was more heavy duty than I expected for the price, sturdy and easy to put together, also. The one problem I had was that the black plastic ends on the crossbars leaked industrial lubricant onto the pristine white laundry bags while I assembled them to put on the frame, and stained them. I'm glad I noticed right away, because I would have been very angry about it staining my clothing. In the end, I opted to keep the product. I just removed the plastic end caps and washed the lubricant off the bars. The metal-on-metal might scratch, but it's better than oil stained clothes.