I had a little issue at first when the couch was supposed to be delivered late October but didn't show up. I called Birch Lane I was disappointed to find out they saw it left the warehouse but could not track it from there. It was out of stock but that I would be the next one to get the couch. Sure enough I received it about two weeks later. I gave four stars due to deliver debacle. Couch is great - good looking and comfortable. A little dark unless light hits it but I'm hoping with age it will lighten a little.