Love my sofa!  Loved how easy it was to find at Birch Lane. Loved the Birch Lane fabric samples, loved the ease of ordering it and ease in which it was delivered and, most of all, love it's look.  It's perfect.  Actually, this was my first time ordering furniture online so I had reason to be nervous, but everything went well.  I especially appreciated the large fabric samples Birch Lane sent to me.  It made choosing the color and texture so much easier.  I had plenty of emails alerting me to when the sofa arrived in town and when it would be delivered.  Easy peasy.  Received it and hours later was introducing company to its comfort.  Wonderful experience.