Although it took 3 deliveries to get one that wasn’t damaged during shipment, once installed we loved exploring all the nice features like the upper flat tray, the water bottle washers on the middle shelf, and the easy to remove and place back in silverware tray on the bottom shelf.  It is also very quit when it’s running and also enjoy the option of having it run a sense cycle when it isn’t running to avoid any mold or nasty smells.