I am both the interior designer and purchasing agent for a remodeling company. I recently ordered about 6 items from Wayfair and the client is absolutely thrilled with everything. Due to the "iffy" nature of purchasing online (can't see, touch / feel material, know color for certain), had to call Wayfair several times to ask questions on behalf of client to be certain the item was perfect. The CSRs at Wayfair are the greatest! Very patiently answered my questions and if they didn't know, they found out and got back to me. I've always had a list of sites I visited when looking for items for clients. I don't bother wasting that time anymore. I just go straight to Wayfair! Also can't beat prices / free shipping / item condition upon arrival and delivery notifications.