The marble top was cracked and glued back together. Wayfair offered to send a new one or give $400 credit. I asked for $500, and it was agreed upon. When we did not see the credit, I called back and they said the only offer was $400 - there was no record of the offer of a $500 credit. In the meantime, we already installed the vanity. So, although it is still very nice, we have a marble top that was broken and glued back together instead of a nice smooth marble top. We would have taken a new one, but it takes too long to get it and our contractor was ready to finish up the bathroom. Very disappointed, as I have heard great things about Wayfair.