I was apprehensive about ordering a couch without sitting on it first, but I loved the design so much I took a chance. I am VERY HAPPY with this couch! It's exactly as pictured. The couch was built very well and feels very substantial. The couch is on the firmer side, so if you're looking for a super soft couch this isnt the one. To me it's very comfortable though, I dont think it's too firm.  Really glad I picked this up.