Both my husband and I love the chair, and the  color, it fits beautifully in our small cottage. It arrive per schedule, the company that made the delivery was extremely professional in every way. It was well worth the wait, the quality is outstanding. From the moment I places the order right up to the delivery customer service was absolutely the greatest. Will I use Birch Lance again, absolutely.  There is no hesitation to referring family, friends and anyone else in using Birch Lance.
Customer Satisfaction is always a key to a company success and it comes with a great training program. From 1 to 10, I give 10+