The couch is very pretty to look at but is very firm but Im thinking it will soften over time. The quality is very cheap. It is made of very cheap wood and there are no springs holding the cushions up. It is just some elastic strips. The part where the couch connects to the chaise is held together by two little pieces of metal that just slip into a couple holes that are too big so there is a gap that keeps forming if the couch moves even a little bit. The cushions also seem a bit to small as there is a gap. I probably wouldnt have  bought this if I saw it in person first but we have it now so Im going to have to make it work.