One small piece came broken but I’m in the middle of trying to get a replacement. I haven’t heard anything back yet. Other than that, the chair is pretty comfortable. It sits/tilts a little bit forward but If you lean the backrest back a bit it kind of fixes that. The foot rest is cool. Easy to pull out. The “leather” is very soft. The vibrating pillow doesn’t come with a power bank. You have to find your own way to power it up. Putting it together was straight forward. Over all I’m very happy
With my purchase.