Chair arrived in good shape. It was rather easy to assemble without having to reverence the enclosed one page IPB (Illustrated Parts & Breakdown).  The only minor problem that was incurred was when I installed the arm rests on the side of the backrest.  As I inserted the bolt and started the tighten it, the insert inside the backrest would turn not allowing you to tighten the bolt.  The same problem existed for both Armrests.   Everything else was straight forward.