Love the couch. It definitely was a little firm when we first got it but it’s already softened up after a few weeks. Fabric is soft. Really easy to clean. I only wish the chaise was just a little longer and the cushions a little deeper. It’s a good mediumdarkish gray. Was really easy to put together (comes with the chaise and main couch separate and you connect with brackets). Pro tip, if it’s not sliding easy into the bracket, just loosen the screws a little bit.