Ok so the couch itself is AMAZING! It’s gorgeous in person, so much better than the photo. It’s so comfortable and so soft. I have only had it for a few days but I’m so obsessed with it so far. I didn’t give it 5 stars because the delivery process was a nightmare. They rescheduled on me 6 times! The amount of back and forth I had to do between the drivers and customer service over the course of several weeks was such a nightmare I half expected that I’d never get it. Eventually though, I did, and the team who delivered it was very nice and efficient. Buy the couch! But just beware, don’t take work off to have them deliver it, or reschedule ANY of your plans with delivery in mind, cause it can be pretty unreliable.