THE SCREWS WERE MISSING TO ATTACH THE BACK AND WAYFAIR REFUSED TO PROVIDE WITHIN THE 30 DAY WINDOW. NOW I AM STUCK WITH A CHAIR I CANNOT USE OR I HAVE TO BUY ANOTHER ONE AND PAY FOR EXPERT ASSEMBLY.

UPDATE 3/17/23: AFTER CUSTOMER SERVICE CONTACTED ME AND SAID THEY WERE RESENDING THE HARDWARE SCREW PACKAGE. DESPITE THE TRACKING SAYING IT WAS DELIVERED, I NEVER RECEIVED ANY SCREW PACKAGE. AS A RESULT I JUST AGREED TO PAY ANOTHER  $90 FOR EXPERT ASSEMBLY AS IT IS THE ONLY WAY I CAN GET THIS CHAIR FIXED AND HAVE THE ASSEMBLERS FIGURE OUT HOW TO GET A SCREW PACKAGE AND NOT ME.

4/1/2023: 
I JUST RECEIVED ONE PACKAGE OF SCREWS IN TIME TO HAVE THIS ASSEMBLED. SUPPOSEDLY 2 PACKAGES WERE SENT. FOR THE HASSLE WITH THIS AND NOT RECEIVING THE SCREW PACKAGE FOR WEEKS I WILL HAVE TO GIVE IT AT MOST 3 STARS THOUGH THE CHAIR ITSELF SEEMS TO BE STURDY AND HIGHER QUALITY THAN MOST OF THE OFFICE CHAIRS ON HERE.